Norm Reeves Honda Superstore North Richland Hills

I responded to an ad in Autotrader.com for an '02 Mazda Protege5. Jackie Schmidt was the perfect salesperson - attentive when I had questions, but no pressure. I'm delighted with the car. Despite somewhat Protege5. Jackie Schmidt was the perfect salesperson - attentive when I had questions, but no pressure. I'm delighted with the car. Despite somewhat high mileage for the year, it's exactly as she presented it. She was very patient considering how long it took me to decide. I'm 60 years old, and have bought many new and used cars. This was the best experience I've had at any dealership. John Winchester More

We were not in the market for a car but when we drove by the dealership that day, the car jumped out calling our name. Great price for a used car. Our sales representive, Jackie was very friendly and helpfu the dealership that day, the car jumped out calling our name. Great price for a used car. Our sales representive, Jackie was very friendly and helpful and did not try to pressure sale us into the car. After driving the car, I was sold on it. And after the sell, Jackie did not stop there. Weeks later she was still checking in with us making sure everything was to satisfactory. The entire staff at Huggins Honda were wonderful to work with. I'm loving my car. Thanks! More

Huggins is very personable. They clearly explain their service actions when I take my car in for service. My sales associate was very helpful. Her name is Jackie Schmidt. service actions when I take my car in for service. My sales associate was very helpful. Her name is Jackie Schmidt. More

I went into Huggins Honda today to buy my first car. I was a little apprehensive, because I'd witnessed some truly awful sales experiences my parents had in the past with other dealerships. Instead of a r was a little apprehensive, because I'd witnessed some truly awful sales experiences my parents had in the past with other dealerships. Instead of a rude, pushy salesperson, Jackie was very friendly and helpful. She answered all of my questions patiently and I left there with a great deal on a new (used) car! I'm super happy with my new Honda Civic and I would definitely come back to Huggins to work with Jackie again. A+! More

Our car purchase at Huggins was the most pleasant we've experienced. We knew with our credit rating that we would be limited in our search. EJ and the staff showed us clean, quality vehicles within our pri experienced. We knew with our credit rating that we would be limited in our search. EJ and the staff showed us clean, quality vehicles within our price range. Even with all of the stips for sub-prime financing, they moved us along through the transaction process very smoothly. Communication with each step was great; our phone calls were returned promptly. EJ came in on his night off to finalize the purchase. My husband wasn't fully satisfied with a particular item on the vehicle we were purchasing. Within 30 min, they had a vendor out to fix the problem. It was resolved well before we even finished signing docs. Not only will we purchase another vehicle from Huggins, we will be sure to recommend this dealer to anyone we know in the market for a car. More

Huggins Honda is by far the best car dealer ship in the metroplex Ron Hughes is the best car salesman In the world and his manager Paul Roberts approved the deal of the century on the coolest mustang ever metroplex Ron Hughes is the best car salesman In the world and his manager Paul Roberts approved the deal of the century on the coolest mustang ever also top rated car dealership on angies list More

The price of gas was skyrocketing and I was driving a huge truck. Because it sucked gas, I went to Paul and he gave me plenty of choices and I made my choice and we agreed on a very reasonable price. It huge truck. Because it sucked gas, I went to Paul and he gave me plenty of choices and I made my choice and we agreed on a very reasonable price. It was an easy and painless process. More

I found a 2007 Honda Odyssey EXL with a 100K mile for sale, so I wanted to get it checked before purchasing. Of course, what is the best place to take it to? Thought to myself: Honda dealership! Well, sale, so I wanted to get it checked before purchasing. Of course, what is the best place to take it to? Thought to myself: Honda dealership! Well, BIG mistake! On Thursday July 14th 2011, I took the van to Huggins Honda dealership (Northeast ) and asked them to run a “pre buy inspection” on the van. They said it will cost $130 and it will take 3-4 hours. They assured me that they will test every single part of the car, inside out and write a thorough report on all problems and how much it will cost to fix them. Long story short, after I received the report and based on the fact that it was a positive one, except a mentioning of timing belt is due for replacement (which is expected). I went through and bought the van. As I was doing the inspection back in Dallas to register the van to my name, shortly after I paid off the price to the seller, the inspection mechanic yells out to me, and said “the van has a major dropping leaking of oil visible to the eye” I felt like I was hit by a truck! I could not believe my ears. He advised to immediately call the dealership back and tell them that they have overlooked that leakage, and they should claim responsibility. I called more than once and got on the phone long time, where all I heard was “We are sorry, but the van had no leakage!” I said it is there!, must’ve been there as I was told by the inspection mechanic, but they replied “there is no way our mechanic could have missed the leakage” I spoke to another manager by the name McHale, even though she was nice on the phone, but refused to admit any wrong doing or mistake on their behalf and was giving no solution. This leak is going to cost me about $1700.00 and if Honda had done their job properly, I would have backed off the deal or asked the seller to fix the leakage. I bought Van and paid so much money for it, mainly based on the report released by Huggins dealership, which has no mention of any oil leakage, and Huggins dealership would not claim any responsibility or provide any solution. The least I accepted from Huggins is to accept that they made a mistake, apologize and fix the problem, but they weren’t even willing to admit the mistake they commited. “Accidents become mistakes if we refuse to fix them” More