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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
3,813 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,813 reviews
July 15, 2007
Definitely take what Huggins Honda tells you with a grain of salt. They apparently hold the customer in little regard and had no problem wasting an evening of my family's time. We are all *extremely* busy, of salt. They apparently hold the customer in little regard and had no problem wasting an evening of my family's time. We are all *extremely* busy, and finding time for one of us to be out of the house is often a real challenge. This is a copy of an email I sent to them. I, of course, received no reply. This speaks volumes about Huggins' lack of concern for the customer. A simple apology would have been all it would take to keep our business. "I am still in the market for a Fit Sport. I test drove one at another dealership, and liked it. Since this will be a family car, my wife asked to test drive a Fit Sport to see if she likes it too. I wish I could say I was happier with your dealership, but right now I am not. I called and spoke to Richard Barlow and specifically asked if a Fit Sport was on the lot and available to test drive. He said yes, there was one. I asked him to double-check. He even made sure it wasn't sold. Satisfied that there was one to test drive, my wife immediately drove from our home in Grapevine to test drive it. When she arrived at your dealership, she was informed that there was no Fit to test drive. She told me that the Fit you had was not yet certified to test drive. I don't mean to sound petty, but we both rearranged our schedules tonight so she could go and test drive a Fit at your dealership. I even canceled prearranged plans in order to stay with our toddler daughter. I realize the Fit is quite often sold the moment it hits the lot, but a bit of basic checking would have told you that there was no Fit available to test drive, and would have saved my wife a wasted trip. So, while we are still interested in the Fit, we now have a rather dim view of Huggins Honda. There are many places to buy a Honda, and we will look elsewhere to buy our Honda. Thank you" Happily, Freeman Honda came through where Huggins did not. We'll be buying from Freeman instead of Huggins, even though Freeman is much further from our house. More
by primemover
February 18, 2006
Numerous routine service visits have been excellent. On one occasion I reported a rub through on my leather seat. Although the car was a month out of warranty. Huggins replaced the driver's seat back cove one occasion I reported a rub through on my leather seat. Although the car was a month out of warranty. Huggins replaced the driver's seat back cover on my S2000 free of costs to me. Outstanding service. Mike is friendly, helpful sales consultant. I regret not purchasing my most recent car from him- I sure will next time. Best Honda dealer in Metroplex. More
by s2kguy133
Employees Worked With
Mike Dugger, Sharon Oliver,
September 27, 2004
We bid with several dealers through email from our Honda <br>We bid with several dealers through email from our Honda Odyssey. Huggins was one of the dealers who responded promptly, and gave us the informat <br>We bid with several dealers through email from our Honda Odyssey. Huggins was one of the dealers who responded promptly, and gave us the information we requested by email. Many other dealers failed to respond to email, or insisted on talking by phone or through another method. Of those who worked with us, Huggins won the bid. We spent only a couple hours, including a test drive, at the dealership to buy our new van. They were very pleasant, the process went smoothly, and we have been VERY satisfied with our experience, and our new van. <br><br>We had a luggage rack and trailer hitch installed. They kept the van for a day to do that. We've had no problems with them. More
by dwf_mom
