Norm Reeves Honda Superstore North Richland Hills

Excellent customer service for my maintenance minder visit. The good service started with a pleasant experience while making my service appointment on the phone. When I arrived I was immediately met by a servic The good service started with a pleasant experience while making my service appointment on the phone. When I arrived I was immediately met by a service rep. I was accompanied to the waiting area and told about the breakfast bar available. The service was done quickly. My service rep recommended that based on the mileage that I should have my transmission serviced which I agreed to do. What really impressed me was that when that was completed my service rep told me I could use my coupon for 10% off everything instead of the discount on the oil change because it would be more. I did not even have to ask! More

Huggins Purchase 2016 Accord Ex - Great Team work My recent experience purchasing a vehicle at Huggins, began in August 2015 communicating with their online sales rep. who did not hesitate to provid My recent experience purchasing a vehicle at Huggins, began in August 2015 communicating with their online sales rep. who did not hesitate to provide up- to -date info. on the current sales specials. A few months went by and when I was ready to make my purchase, the same rep. set up the sale which went smoothly, although it involved 3 Huggins associates who were all thorough, informative, pleasant and displayed no hard sell tactics. I highly recommend Kelly Denham and the Huggins team, for your new car purchase. More

Excellent and quick service. I recently brought my Honda Civic in for an inspection. Totally happy with the efficiency of the staff at Huggins, and how I was treated. Everyone was I recently brought my Honda Civic in for an inspection. Totally happy with the efficiency of the staff at Huggins, and how I was treated. Everyone was so professional and courteous, and I can't say enough about the new waiting area. Thanks, guys. You made my visit such a pleasure! More

Service Department is GREAT!! Every time I visit the dealership, everyone is always courteous, nice & professional. I live 3 miles from Frank Kent Honda yet I drive 15+ miles to Hu Every time I visit the dealership, everyone is always courteous, nice & professional. I live 3 miles from Frank Kent Honda yet I drive 15+ miles to Huggins Honda because their service excellence supersedes Frank Kent. Keep up the great work guys!! More

2008 Honda Civic EX Coupe Flew down to pick up this one-owner car and was met at DFW and giving a ride to Huggins Honda. Car was very clean, new Grand Touring All-Season tires Flew down to pick up this one-owner car and was met at DFW and giving a ride to Huggins Honda. Car was very clean, new Grand Touring All-Season tires, new battery and oil changed. They even provided me an extra key FOB, which is not cheap! Car was all as advertised, except they forgot to check CD player as it is not working, but everything else is. I bought a $30 Bluetooth device on Amazon which I can plug into the radio aux and use my iPhone for tunes, so no big deal. I recommend Hugging Honda! More

They're back! :) Last year, I had a not-so-great experience at this dealership, due to an inattentive service person, who didn't pay attention to what I was telling hi Last year, I had a not-so-great experience at this dealership, due to an inattentive service person, who didn't pay attention to what I was telling him. Not everything got done that needed to be, & I left unhappy. This time, everything went like clockwork, & all of the service people I dealt with were very courteous & got things done. I was there for an inspection & had work done on my brakes, as well. Everything got done, & I left very satisfied. :) More

Great customer service!!! Extremely fast service!! My CRV now runs like a dream! Special thank you Casey and Michael!! I appreciate the service from the entire Honda team. Extremely fast service!! My CRV now runs like a dream! Special thank you Casey and Michael!! I appreciate the service from the entire Honda team. More

Great customer service and experience! My advisor was attentive and responsive to my situation. He worked quickly to help me get back on the road safely. Best service experience despite the My advisor was attentive and responsive to my situation. He worked quickly to help me get back on the road safely. Best service experience despite the difficulties associated with two visits to repair one flat tire! More

Superb Service This is the second CRV we gave purchased from Huggins Honda. We have never had a bad experience, niether with the purchase process or with any of our This is the second CRV we gave purchased from Huggins Honda. We have never had a bad experience, niether with the purchase process or with any of our service visits. We recently brought the CRV in with some minor damage and had the tires replaced at the same time. Mike Harvey was our service advisor. He was professional, friendly and made sure the car was ready when we needed it. I would highly recommend Huggins Honda to anyone looking to purchase a new car. More

Great dealership! I came here for my first car purchase and it honestly was very easy and a smooth transaction overall. Very friendly staff and they gave me a great dea I came here for my first car purchase and it honestly was very easy and a smooth transaction overall. Very friendly staff and they gave me a great deal! Thank you so much Huggins Honda! More