Norm Reeves Honda Superstore North Richland Hills

Jackie made the process of buying a Honda pilot pleasurable. We were able to look at a few Honda vehicles without any pressure on which one to buy. Her friendliness made it enjoyable in this import pleasurable. We were able to look at a few Honda vehicles without any pressure on which one to buy. Her friendliness made it enjoyable in this important decision. She gave us essential information on many Honda vehicles and allowed us to test drive a few. All in all, the Honda pilot was a wonderful choice. The process of buying the vehicle went smoothly with the help of Jackie. The price was honest and fair, meeting our satisfaction. She was very thorough in her work by allowing us to meet the service consultants. Overall, it was a positive car-buying experience. More

My wife wanted a minivan, and I thought Honda or Toyota. I found a used Toyota for a great price online and saw an Odyssey at Huggins for the same price (hard to find the honda at a low price). I saw a revi I found a used Toyota for a great price online and saw an Odyssey at Huggins for the same price (hard to find the honda at a low price). I saw a review for Jackie on a different site so I asked for her by name. She was outside (on a cold a rainy day) and we went inside only to find out that the Toyota was gone. We went and looked at the Odyssey, and I couldn't have been more pleased with how the whole thing worked out. The Toyota was too big, and the Honda was the exact right size and had all the things I needed and none of what I didn't. The price had recently been reduced and I had to work on them for a better number on my trade, but all in all I am really happy with the car. I guess what they say is true, once you buy a Honda you won't buy anything else (I have owned Ford and GM since I could drive). As for Jackie, she was great. Very polite and not pushy at all. She didn't pull the whole "I really tried to help you out" routine most sales people give you. She let me dictate the number I wasnted and she was merely the intermediary (which was fine by me). She was there to sell me a car, and I was there to get the best deal I could, and although I never feel I get a "great" deal when buying a car, this is the first one i don't regret. I was in and out in less than three hours (pretty short in terms of car buying) and Jackie and the business office were great and not pushy at all. I will definately be back when we need our next car, and hopefully Jackie is there. Thanks for running an honest dealership Huggins. More

This is the 3rd Honda Accord (in 19 years) that I have purchased from Huggins and each sales experience has been exceptional. The last 2 cars were purchased with Jackie as the sales person. She was help purchased from Huggins and each sales experience has been exceptional. The last 2 cars were purchased with Jackie as the sales person. She was helpful and professional in every way. Her knowledge, patience and attentive style made this a buying pleasure. My third purchase was after an accident totaling my 2009 Accord which I loved. She found one exactly like it(actually a little better) and I have continued to enjoy my car. She went above and beyond in caring for my needs. The financial staff was also helpful and personable. The service staff at Huggins are enthusiastic, energetic and "can do" oriented. I can't say that every experience has been "perfect", but they give their best to provide GREAT customer service. It is nice to know that I have this relationship with a dealer that strives for excellence. THANKS FOR ALL YOU DO! More

Excellent place o do business. We've purchased several cars from Huggins and will no doubt go back. Very patient with us as we made our decision - no pressure. We've bought two cars from Jackie and she cars from Huggins and will no doubt go back. Very patient with us as we made our decision - no pressure. We've bought two cars from Jackie and she is great! Financing worked out well. Highly recommend Hugguns Honda! More

We were looking for a mini-van that we had previously priced online. We met Robert in the parking lot who was very friendly and helpful. He showed us the 2001, we test drove it, he outlined the pros an priced online. We met Robert in the parking lot who was very friendly and helpful. He showed us the 2001, we test drove it, he outlined the pros and cons of that specific vehicle, then he showed us a newer model that had been red-tagged the week before. We test drove that one, discussed the specifics, then went to dinner to decide. When we returned, Robert met us and was very non-pressuring. He allowed us to discuss and talk with each other privately several times and was overwhelmingly courteous regarding our decision-making concerns. In the end, we decided to buy the newer van. Two days later, it had tire failure and we had to bring it in to the dealership for work. Robert was immediately beside us; organizing a loan car for us and helping us with the service department. Two days later, we returned to pick up our van and turn in our loaner. Robert called the next day to check on our satisfaction. He is a sincere, honest salesman whom I will trust with any and all future sales. More

I came to Huggins after having a completely horrible experience at a different dealership. The main thing I can say about the employee I worked with (Jackie) was that she truly listened to me. She lis experience at a different dealership. The main thing I can say about the employee I worked with (Jackie) was that she truly listened to me. She listened to what my goals were, what I was interested in, and really had my best interest at heart as we looked at different options. At one point, my eyes started wandering outside of my price range, and she even said "I can definitely show you that, but based on what you told me your goals were, we're not going to be able to get there with that." Truly a class act and made me want to give her my business. I'm loving my new-to-me CRV and will definitely send anyone I know of to Huggins Honda. A great dealership all around. More

There are two things I was looking for in my new car-buying venture, a good deal and also, just as importantly, a sales person who just genuinely wanted to HELP, and I looked EVERYWHERE. I finally f car-buying venture, a good deal and also, just as importantly, a sales person who just genuinely wanted to HELP, and I looked EVERYWHERE. I finally found both at Huggins Honda. Jackie Shmidt was so sweet and helpful, not only did I want to buy my car from this dealership, but I wanted to buy it from HER and only HER. I would definitely recommend this dealership to any of my friends and family. More

I was in the market for a Honda CRV and went in to test drive one. Boy did i fell in love with it. Jackie Schmidt, was outside in the car lot when we arrived. She greeted us with a friendly smile and aske drive one. Boy did i fell in love with it. Jackie Schmidt, was outside in the car lot when we arrived. She greeted us with a friendly smile and asked if she could help us. I told her what i liked and she took me to exactly what i was looking for took us for a test drive, we did paper work, and got a deal. She and other employees made us feel so comfortable. Now i am the proud owner of a Honda CRV. This is why i rate this dealer a 5 overall...Thanks Honda, and employees...i will be recommending you to my friends and family as #1 dealer. More

I hadn't bought a car in ten years and was understandably nervous. Steve (my sales rep) and Dustin (my finance rep) made the process incredibly easy, painless and comfortable. I bought a car I love and cou nervous. Steve (my sales rep) and Dustin (my finance rep) made the process incredibly easy, painless and comfortable. I bought a car I love and could not have asked for better service! Thanks to everyone at Huggins for an excellent car-buying experience! More

Jackie has sold me two Civics and both sales have gone quickly and smoothly. Jackie is a friendly and helpful salesperson, but never "pushy". I highly recommend her! quickly and smoothly. Jackie is a friendly and helpful salesperson, but never "pushy". I highly recommend her! More