Norm Reeves Honda Superstore North Richland Hills

Great Buying Experience We did an online quote from them, it was so easy. Their quote included the "walk out the door" price which included all taxes and fee, it beat every We did an online quote from them, it was so easy. Their quote included the "walk out the door" price which included all taxes and fee, it beat every other Honda dealership in the area. The best part was that they really did honor the quote, no hidden fees or hassle like we had experienced at another Honda dealership. They were completely transparent with everything. The employees were easy to work with and very knowledgeable, no sleezy tactics. Huggins provided such a pleasant car buying experience and I did not think that was even possible when buying a car. More

great service Very pleased with my salesman Gustavo Rodriguez..he made the process of buying a car so easy! Love my new Honda civic..would recommend this dealership Very pleased with my salesman Gustavo Rodriguez..he made the process of buying a car so easy! Love my new Honda civic..would recommend this dealership to friends! More

GREAT Everyone from the front door on was friendly, helpful and knowledgable. Have talked with other dealerships about leasing and they did not know much a Everyone from the front door on was friendly, helpful and knowledgable. Have talked with other dealerships about leasing and they did not know much about the process. I was unsure about leasing but you took time to reassure me it was a good decision. More

Best Experience Ever I had the best experience with Huggins Honda. I needed a quality vehicle but I had less than perfect credit. I went to several dealerships in the D I had the best experience with Huggins Honda. I needed a quality vehicle but I had less than perfect credit. I went to several dealerships in the Dallas area and they was not able to help me. I had the pleasure of working with Yvette Garza who works in the pre-owned department. She went above and beyond to help me get a quality vehicle regardless of my past credit issues. It's hard to find great customer service and Yvette did a excellent job! I would highly recommend anyone to buy a vehicle with Huggins Honda. More

Best price in DFW We shoped for a CRV around the DFW and Huggins Honda had the best price and was was also transparent with the total drive out the lot price. The entir We shoped for a CRV around the DFW and Huggins Honda had the best price and was was also transparent with the total drive out the lot price. The entire process was so smooth and everybody was super friendly. More

John Santos Extremely professional, quick fast and to the point. No time wasted. Listened to what I had to say and accomplished the needs/wants quick fast and in Extremely professional, quick fast and to the point. No time wasted. Listened to what I had to say and accomplished the needs/wants quick fast and in hurry. Excellent salesman. More

Staff was friendly, knowledgable, and helpful. I mentioned to Kelly Denham that I had visited other dealerships and got the usual - "What can we do to have you drive out with a car today?" approach I mentioned to Kelly Denham that I had visited other dealerships and got the usual - "What can we do to have you drive out with a car today?" approach from them, which drives me crazy. I worked with Kelly on line (actually instant messaging him back and forth) and he was straight and forward with pricing and finding me my CRV-EXL. No usual salesman runaround, and I appreciated that. I would highly reccomend Huggins to neighbors,friends and family. Thanks for a pleasant buying experience. Phil McConnell More

Disrespectful and Dallying Yesterday, I met with Kelly Denham in hopes of purchasing my first car at Huggins Honda. I had been very honest that I was looking at other dealership Yesterday, I met with Kelly Denham in hopes of purchasing my first car at Huggins Honda. I had been very honest that I was looking at other dealerships, because money is a critical factor for this endeavor and I wanted the best deal I could get. On mentioning this, Kelly moved from discussing "why you should buy from Huggins" to "reasons you shouldn't buy from the competitors" in a very unprofessional manner. After this disheartening introduction, it took him 45 minutes to locate the Civic model I was interested in. During the two-minute test drive, he didn't know basic information about the car that I inquired about, but I learned later at another dealership. Near the end of our meeting, I asked him to appraise my current car, but he said he couldn't because of the time constraints. Instead, he used this time to show me their brand-new building for their dealership. Frankly, this was a waste of my time, because the car is my priority, not a building I will never return to. During this time, he should have considered talking more about the civic and why their offer is the best. At the end of our meeting, he told me, I "shot myself in the foot," by telling him I was looking at other dealers at the beginning of the meeting. This was the nail in the coffin. My issue wasn't with the price offer, but the lack of professionality and class of the salesman. After this, I went to McDavid who matched his offer with an upgrade and a competitive trade-in value. My recommendation would be to take Huggins non-negotiable offer to other dealerships, because it will either be matched or they will have a lower offer. I do not recommend Kelly as a salesman at Huggins Honda. More

Excellent Service, Excellent Experience Went up there today after speaking to Justin earlier this week on the phone. He was able to get me the car I wanted at a great price. He is very frien Went up there today after speaking to Justin earlier this week on the phone. He was able to get me the car I wanted at a great price. He is very friendly and helpful which made the experience stress free. Next time I look for a car I will be going to see him. Yvette made all of the financial paperwork very easy and explained everything very well. They are both extremely professional and polite and made buying the car enjoyable. I WILL be going back! More

Excellent buying experience. Tyler Grant, sales representative, is very friendly, professional and has excellent listening skills. We told him the type of vehicle we wanted, the b Tyler Grant, sales representative, is very friendly, professional and has excellent listening skills. We told him the type of vehicle we wanted, the budget range we would like to stay in and when we would purchase the car. He understood our wants and needs and helped us find the right car at a very good price. Not only did Tyler and his manager, Kody Farmer, meet my buget goal, they delivered the car to my home in Saginaw. Our experience with Huggins Honda compared to another local dealer was excellent. A very satisfied customer. Bill Coombs More