Norm Reeves Honda Superstore North Richland Hills

All I Can Say Is...WOW! I recently decided I wanted to purchase a 2017 CR-V after test driving it at another dealership up north near IKEA. The manager there was very nice an I recently decided I wanted to purchase a 2017 CR-V after test driving it at another dealership up north near IKEA. The manager there was very nice and not pushy with us...but a week later when I requested some up-front pricing through email, he refused to give me any numbers unless I made another trip to visit him. The red alarms instantly went off in my head....typical dealership games. The last thing I wanted was to walk into a dealership and be held hostage for an entire afternoon while haggling over pricing. Then came along Stephen Bennet and the guys over at Huggins Honda. Not only did Stephen give me a very fair price up-front, he promised that he would honor that price when I came in to see him....no dealership games. I also informed him that I would be providing my own financing and did not want any service contracts or extended warranties which he also agreed to. Stephen was completely honest and informed me beforehand that a CR-V in the color I wanted was still in transit to the dealership, but he would have a loaner vehicle ready for me in the meantime. Having already sold my previous car prior to my visit, I took a Lyft ride from Carrollton to North Richland Hills to see him. As soon as he greeted me, he got right down to business and started pulling paperwork. He wasted no time in showing me the purchase order listing the exact price I asked for with no strings attached, no shenanigans, and no hidden or extra fees tacked on. After he handed me off to the finance office, things went just as smoothly. They knew ahead of time that I was using my own financing and did not want any extras added onto the price of the car which they honored as well. They did not try and sell me a single extra thing that I did not want. After finishing in the finance office, Stephen then took me outside to my loaner vehicle...a brand new Accord. He told me that he would deliver the CR-V to me at my home in Carrollton once it was ready. A few days later, Stephen followed through and made the 30 mile drive to my house in Carrollton with my new CR-V! This was by far the best car buying experience I have ever been through. Stephen was up-front, honest, and stuck to his word. I would highly recommend Huggins Honda! More

Excellent Service by Max Easley This was my first honda purchase and I was very much particular about colour and Trim. I got the Huggins Honda reference from TrueCar. At the dealersh This was my first honda purchase and I was very much particular about colour and Trim. I got the Huggins Honda reference from TrueCar. At the dealership, My Sales consultant was Max and he really helped me to get a good deal and the colour what I wanted. He was patient, funny and knowledgeable. It seems like there are only 4 vehicles available in TX with the colour and Trim I wanted, Max helped me to get one of those. I will definitely recommend Huggins Honda and Max Easley to my friends and colleagues. Sainath More

2017 Honda CRV This was my 4th Honda Purchase, my 3rd with Huggins! They are beyond awesome and have always gone above and beyond my expectations. I was very picky This was my 4th Honda Purchase, my 3rd with Huggins! They are beyond awesome and have always gone above and beyond my expectations. I was very picky this time around....I HAD to have a black on black touring AWD. It took a couple of months but I got it! My sales guy KELLY DENHAM was amazing. He was patient, he was knowledgeable, and he made the experience painless, even the waiting. I will probably always own a Honda and as long as I live in Texas, I will continue to buy from Huggins Honda! Kimberly Thompson More

Great service provided by Gustavo Rodriguez Gustavo was a great help and provided us with honest information about the car I was most interested in. He was a great sales person and an overall de Gustavo was a great help and provided us with honest information about the car I was most interested in. He was a great sales person and an overall decent person. The entire experience was easy and we were out of the dealership within three hours. More

Excellent service provided by Romah Pugh As a retired military veteran, I look to USAA to provide me with dealers in the area. Huggins of Honda had the Ridgeline I was looking for and was ve As a retired military veteran, I look to USAA to provide me with dealers in the area. Huggins of Honda had the Ridgeline I was looking for and was very straightforward on the price. Mr. Romah Pugh, a veteran as well was my salesman and exceeded my expectations. More

Amazing Sales Consultant! Gus was very helpful and gave us honest info about the used car we purchased. Not only is he a good sales person but a man of God which reflects in hi Gus was very helpful and gave us honest info about the used car we purchased. Not only is he a good sales person but a man of God which reflects in his demeanor. My husband and I will buy here again. Thanks Gus!! More

Used car sales great Service not so much Bought a 2015 Kia optima from Huggins Used car sales were good no issues .The car fax said car had been serviced oil changed ect after I purchased Bought a 2015 Kia optima from Huggins Used car sales were good no issues .The car fax said car had been serviced oil changed ect after I purchased the car and took it home and started to learn more about the car I find the oil very very dirty and burnt this was not oil with less then 200 miles on it .I schedule a appointment so the can change the oil and redo the inspection .The car was returned to me with a inspection report all items checked green when I get home I am going to do a spot check on the inspection report I was given 1st item I checked on list was cabin air filter was full of dirt and trash but was checked as green on Huggings inspection less the 4 miles ago how did this happen ??they must be skipping unpaid items wonder how many cars on on used car lot with same level of service my card had ??????? More

Straight up forward and no gimmick games played here. We had been shopping for a Honda Accord for a couple of days and dealt with multiple dealerships. All the dealerships were playing the typical car sal We had been shopping for a Honda Accord for a couple of days and dealt with multiple dealerships. All the dealerships were playing the typical car sales games. Telling you one thing to get you in the door and then changing the numbers once you got there. I spoke to Kelly Denham and he assured me that what was told to us wouldn't change once we got there. I was very skeptical but I figured I'd give them a shot and am I glad I did. The place looked amazing and their service was perfect. They also made us the EXACT same deal they had said they would make. I will definetly be recommending them to anyone who is looking for a Honda and great honest service. Thank you Huggins Honda!!! More

Amazing! and Extremely Generous and Polite I can't stress enough how much the Sales Person I dealt with treated me with respect. The sales person, Max Easley, was extremely truthful. Told me ev I can't stress enough how much the Sales Person I dealt with treated me with respect. The sales person, Max Easley, was extremely truthful. Told me everything from the start, didn't play no games and got right to business from the start. I did most of my dealing through email and his response was quick and to the point. Came in only to buy the car, and that night I was the owner of a new car. I would definitely recommend this Sales Person to all my friends and family. Thank you Max! More

EXCELLENT SERVICE AT HUGGINS HONDA! Max Easley at Huggins Honda was VERY professional and helpful with the needs and wants of my purchase. BEST EXPERIENCE EVER! Max EASLEY and Stephen Max Easley at Huggins Honda was VERY professional and helpful with the needs and wants of my purchase. BEST EXPERIENCE EVER! Max EASLEY and Stephen Bennnett helped with the return of my the rental car. Both gentlemen are an excellent example of Customer Service! More