Norm Reeves Honda Superstore North Richland Hills

Exemplary Experience I came in with my daughter who was selling her used car. I bought a car last year and was not happy with it so I thought I would just look around. W I came in with my daughter who was selling her used car. I bought a car last year and was not happy with it so I thought I would just look around. Well I need to tell you that John Santos was exceptional. He was very informative without being too pushy. He went through all my options, explained value and made me feel great. Then I met with Yvette Garza the Finance Director. Wow. I am so blown away by these two individuals. I walked it what some might say an attitude and I am walking out with a new car and very happy. The level of customer service was some of the best I have received if not the best. More

First Time Car Buyer I highly recommend Huggins Honda! It's a great dealership with excellent customer service. Gustavo Rodriguez was able to find the car my Son had bee I highly recommend Huggins Honda! It's a great dealership with excellent customer service. Gustavo Rodriguez was able to find the car my Son had been wanting for over a year. Other dealerships wouldn't take my Son seriously, because he is only 20 years old. However, Huggins' Business Manager Tyler Randolph went out of his way to make sure my Son was able to get a loan for the car and also made sure to get the best interest rate possible. I am very impressed! More

Bad experience tying to purchase car I cancelled the purchase of a 2017 Honda Accord EX-L CVT white with beige interior due to failure to deliver the vehicle on June 8, 2017 as promised b I cancelled the purchase of a 2017 Honda Accord EX-L CVT white with beige interior due to failure to deliver the vehicle on June 8, 2017 as promised by salesman, Alex Golbuff. Mr. Golbuff lied to me on three occasions: 1. The first time I drove over your dealership to purchase the 2017 Accord EX-L CVT white with beige leather interior on June 1, 2017 and then was told there was none in stock (even though Mr. Golbuff confirm there was a vehicle in stock twice over the phone). 2. I was specifically told by Mr. Golbuff the car I contracted for would be in on June 8th and that he would call me when it came in. I put in a leave request to my employer to be off on June 9th to pick up the car. 3. When I did not hear from Mr. Golbuff on June 8th, I called him around 5:00 pm and was told the car was not in but would be in until next Tuesday (June 13th). I later found out for the first time from Mr. Golbuff's boss that the car would not be in until June 17th. Mr. Golbuff told his boss that he never gave me any specific date the car would be in stock. Not only was a sale lost but, based on my experience with Mr. Golbuff, I would not recommend Huggins Honda. More

Great experience and awesome service I have a great experience at this dealership. I went to buy used car with bad credit, Ms. Yvette Garza really worked hard to get me a vehicle. Unfortu I have a great experience at this dealership. I went to buy used car with bad credit, Ms. Yvette Garza really worked hard to get me a vehicle. Unfortunately , I have to drop the deal because I lost my job and I got my down payment refunded in full. Yvette Garza is really nice lady and works hard to help people . I highly recommend everyone to go and get a help from her. More

Great service and good deals Gus Rodriguez was very helpful in explaining about the car and the vehicle specs. Good service and prompt follow-up. He also picked me from home to de Gus Rodriguez was very helpful in explaining about the car and the vehicle specs. Good service and prompt follow-up. He also picked me from home to dealership. I am happy to recommend Gus and Huggins for your next car purchase. More

Good place to buy a car The salesperson, Justin was very friendly and professional. There was no high pressure sales tactics. I bought a certified Honda Civic and the car was The salesperson, Justin was very friendly and professional. There was no high pressure sales tactics. I bought a certified Honda Civic and the car was in excellent shape. It was a stress free purchase experience. More

Very friendly, desire to make customer happy I gave a 5 star rating for several reasons. The times that I came in to see what was in the inventory for my price range, Gus Rodriguez , the sales ma I gave a 5 star rating for several reasons. The times that I came in to see what was in the inventory for my price range, Gus Rodriguez , the sales man went above and beyond and trying to help find the car for me. However I have to make a shout out to the manager as well. He gave me a blessing that I am so grateful for. Because the manager had a caring heart for me after coming in 2 times, he made it possible for me to get a car that I feel us going to last a long time and feel safe in. Thank -you to all I came in contact with in one way shape or form at Huggins Honda. Y'all blessed me so much!!!! More

Great service great deals My car was totaled in an accident and I needed replacement car within budget, and it had to be older Honda Fit. I did quite extended research and Hugg My car was totaled in an accident and I needed replacement car within budget, and it had to be older Honda Fit. I did quite extended research and Huggins came up on top with selection, quality and pricing. When I called dealership I was extremely lucky to talk to Gus Rodriguez. Gus is amazing! Shortly after we talked he emailed me additional photos of the car I was interested in and answered all my many questions, in numerous phone calls. By the time I got to dealership I knew I was in good hands. The car proved to be in as good condition as photos showed, I was able to buy it without any trouble, got complementary 3mo/3Kmi warranty as the car was under 50k mileage. I have to say I love that car already, and I am extremely happy to have been able to find it. I greatly appreciate all the help and courtesy showed by everybody at Huggins Honda, but especially Gus Rodriguez. More

Honestly and Integrity Brad Moore was my salesman and the reason I purchased my 2017 Honda Civic LX sensing at Huggins Honda. This is the second car I have purchased there Brad Moore was my salesman and the reason I purchased my 2017 Honda Civic LX sensing at Huggins Honda. This is the second car I have purchased there and I passed by three other dealerships to get there. It is the fourth Honda I have purchased and this was the BEST experience out of them all. I will be sure to refer everyone I know to go see Brad for their vehicle purchase. I usually buy another brand products and felt uneasy about dealing with a dealer other than my normal dealer, but Brad made my experience just as if I was purchasing a vehicle from a lifelong friend. I would have bought a Product my local dealer sells had I not been Blessed with meeting Brad. He made me comfortable and the experience stress free. I still love my other dealership , but I also love my new dealership. More

UH-Mazing!! I can't say enough positive words about my experience this morning as I dropped off my vehicle! Aaron Constantin was SUPER helpful and went ABOVE and I can't say enough positive words about my experience this morning as I dropped off my vehicle! Aaron Constantin was SUPER helpful and went ABOVE and BEYOND to make my experience a good one! What a blessing he was to me! Accommodating, respectful, nice, forward-thinking...just a few words... More