Norm Reeves Honda Superstore North Richland Hills

Excellent Service Great communication through email beforehand. Honest throughout. Able to answer all my questions. Definitely would recommend this place to anyone inte Great communication through email beforehand. Honest throughout. Able to answer all my questions. Definitely would recommend this place to anyone interested in a Honda vehicle. More

Fantastic! (Even buying a car alone with two kids) I had a great experience with Theo and Justin. They were so polite and courteous. Yes, they are salesmen, but they did not pressure me at all. They ju I had a great experience with Theo and Justin. They were so polite and courteous. Yes, they are salesmen, but they did not pressure me at all. They just provided information. I had two really hands on kids under three, and was buying a minivan by myself. I thought that the salesmen might try to use that against me (ie. being distracted). They were fun with my kids, but didn’t prolong my visit once I said I wanted to buy. Their price was the best within 500 miles of McKinney. We came to an agreement about price literally within 5 seconds—again no pressure, no tricks, no feeling like the other shoe was about to drop.They are so good I will recommend that my friends and family on the metroplex drive there instead of the Honda dealership three miles from my house. From start to finish I had nothing but the best experience even in a stressful situation—created by car buying with young kids. They were fantastic and I could not recommend this dealership enough. Each employee I met seemed happy to be at work and like they liked their job. They also seemed to care about your experience. More

Down to Earth, Miracle workers Without going into too much detail, I have to say that Huggins Honda is absolutely amazing! Harry Whitworth in sales and Yvette Garza in finance, are Without going into too much detail, I have to say that Huggins Honda is absolutely amazing! Harry Whitworth in sales and Yvette Garza in finance, are one dynamic duo! They seem genuine and worked miracles to get us in a car we were ecstatic about quickly and without making us put in more money than we were comfortable with. Their communication with each other and with me was far superior to any other dealership we worked with. I was up front and honest about my credit, and Harry was up front and honest about his expectations. Enter Yvette! I’m convinced this woman is the modern day Wonder Woman. She surprised both Harry and me by not only getting us what we asked for, but by actually getting us better than we asked for! I honestly can’t say enough about these two. They have made a forever customer out of me, and I have been telling everyone I know that they HAVE to go here! More

AWESOME EXPERIENCE!!!! I had a great experience having Jim Totten as my sales consultant and Yvette Garza as my Finance/Business Manager. I called Jim prior to going into th I had a great experience having Jim Totten as my sales consultant and Yvette Garza as my Finance/Business Manager. I called Jim prior to going into the dealership to ask about second chance financing. He ask me a few questions and told me I’m would be approved. After arriving at Huggins Honda I test drove my choice vehicle..... then Yvette (who is definitely GOD sent) worked her magic!! I explained my situation to her (going through a separation and needing a vehicle ASAP). Huggins Honda should be very proud to have two of the most honest and genuine people I have ever met working for their company. I will definitely purchase my next vehicle from them....we are friends for LIFE 🙂 More

Purchase of Used CRV with Trade In In a long day of dealership-hopping looking for the best deal on a used CRV, Huggins was by far the best experience. My wife and I’s salesman, Theo, In a long day of dealership-hopping looking for the best deal on a used CRV, Huggins was by far the best experience. My wife and I’s salesman, Theo, was extremely courteous, friendly, and professional. He greeted us immediately and continued to serve us well despite having to bounce around a short-staffed office. Once we had settled on a car, Theo was very honest in our pricing discussions and was willing to do what he could to secure a deal that we were ultimately very pleased with. We never felt pressured or coerced into any decisions but rather were treated with sincere respect. I would recommend Huggins and Theo highly. More

Outstanding Customer Service!!!! 5*****Just give them a try! I would like to acknowledge Dan in pre owned sales and Yvette Garza in credit approval. If you think you are beyond help! PLEASE give them an opportun I would like to acknowledge Dan in pre owned sales and Yvette Garza in credit approval. If you think you are beyond help! PLEASE give them an opportunity to serve you! They understand bad situations happen to good people and can work with most any situation that arises. My family is VERY BLESSED to have found them and received a fantastic reliable vehicle I'm proud to drive around in. Don't waste your time with those horrible tote the note places. Give this awesome dealership an chance to get you in something remarkable. You will be glad you did! And tell them Jana Robertson sent you! :-) More

Excellent customer service!! I was very nervous getting a new car because of a precious experience, but Gina made my car buying experience awesome! She is so honest and knows a lo I was very nervous getting a new car because of a precious experience, but Gina made my car buying experience awesome! She is so honest and knows a lot of information! I would definitely recommend her to anyone who is looking to buy. She makes you feel very comfortable. Thank you so much Gina!!! More

Personalized service I walked into Higgins Honda with a good idea of what I wanted. But I also wanted to work with a salesman that would listen to me and not try to sell m I walked into Higgins Honda with a good idea of what I wanted. But I also wanted to work with a salesman that would listen to me and not try to sell me something different. Theo was a blessing from the start! He listened to me and made me feel comfortable in every concern I mentioned to him. I cannot say enough good things about him and the service he provided to me that day. Needless to say I drove home in a “new” car that day! If it weren’t for Theo and his professionalism and friendliness I may have gone elsewhere. Thank you Theo and Huggins Honda for a great car buying experience! More

Customer service Worst customer service . Once they sell you n get your money then they don't return calls or answer. Even the managers make up stories n lie to you. V Worst customer service . Once they sell you n get your money then they don't return calls or answer. Even the managers make up stories n lie to you. Very unprofessional . Over 5 weeks period of time n they have not registered my car with state. I thought they would have department in their dealership to take care of it promptly but no. When I went to pick up my special license plate at state office they informed me that my car is not registered by dealer ship yet.special plates are there which I ordered 1 week after I bought car n they have not ordered my regular plates.called dealership sales manager gives me another story. Don't expect them to give you customer service More

Wonderful They worked with me to make sure I got in the car I wanted . My salesman was super helpful and explained all the features in my car to me. They worked with me to make sure I got in the car I wanted . My salesman was super helpful and explained all the features in my car to me. More