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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,058 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,058 reviews

December 04, 2024

Customer service is good . Representatives at the helpdesk are very friendly. Well organized and maintained. Suggestion: could place some snacks and beverages in the waiting More

by Harish
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Harish, and will discuss adding some snacks and beverages for our customers! Thanks for letting us know about the customer service you experienced from our team, and we hope to serve you in the future.

December 04, 2024

Excellent service! I got a text message for each step of the process. Super friendly and courteous! More

by markartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Having regular updates can keep you in the loop for what types of service your Honda will be getting, Mark! We're glad that our service team could keep the communication lines open. Thanks for coming by, and we look forward to seeing you again!

December 04, 2024

Ali was very kind and helpful would definitely like to go back and purchase another vehicle with him he was able to work with my situation me being a first time buyer I would recommend other to him. More

by marco
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hall
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your first time buying a car, Marco! We hope you enjoy your new-to-you Honda, and we're available to cover your first service appointment, too. Thank you for giving us your business, and we will pass on your compliments to Ali. See you soon!

December 03, 2024

Great communication, great service, nice friendly service. Kept me in the loop and got my car back in a reasonable amount of time for the service performed. More

by Ccrocker3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like the type of service we strive to provide for our customers! We're glad that you were well-informed and the service for your Honda was efficient. Thanks for putting your trust in us, and we welcome you to come back any time!

December 03, 2024

I came to the Dealership for fuel access door not opening and was resolved with the assistance of Service Advisor Zackary Fausto. I have to say that the level of service that I received is outstanding everyt More

by Larrytomas940
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zackary Fausto 5 star.
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you were able to get the fuel access door addressed, Larry! Thanks for the nice review for Zackary and for putting your trust in our service team. When you're ready for service once again, you can schedule online!

December 03, 2024

A great friendly professional service department. They completed the work before they said it would be done More

by vandenbrande
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Recommend Dealer
Yes
Employees Worked With
Joe Hoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to read in our reviews! We're thrilled that you had a fast service visit for your Honda. Hopefully, we'll be seeing you again in the future. Thank you!

December 03, 2024

Great fast and reliable service. Will continue to come back for all my services on my Honda More

by Regomes79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy that you will be returning after a service visit for your Honda! Thank you for giving us your business, and we can't wait to see you again.

December 02, 2024

Great Service! ! Good people, the dealership is large, clean and inviting. The bistro serves good food and drink More

by Scotthuber0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had an amazing service visit for your Honda, Scott! We're pleased that our bistro catered to your tastes and that you felt comfortable at our dealership. Thanks so much, and we look forward to seeing you again!

December 02, 2024

Zackary Frausto, service advisor did a great job explaining what my car needed and why. He added air to my tires to get them up to recommended pressure when the mechanic forgot to do it. He was ve More

by Mary Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that you could be squeezed in for service for your Honda, Mary! No sweat--we're happy that you came by, and we consider you a valued customer any time. It's great that Zackary could also make sure that your tires were up to speed. Thank you, and we'll see you again!

December 02, 2024

They took care of my issue promptly and fairly, and my waiting time was minimal More

by Rggaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Creen
Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear that your service visit for your Honda went so well, and you could quickly get on the road! Thanks for bringing your car in for service, and you're welcome to return at any time.

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