Norm Reeves Honda Superstore Cerritos - Service Center

Service writer was very helpful. Interns efficient when dropping and picking up off my car. My car drives with a loud hum. Got new brakes but not sure why it’s making that sound Interns efficient when dropping and picking up off my car. My car drives with a loud hum. Got new brakes but not sure why it’s making that sound More

I’ve been going for years and I feel the quality of service is decreasing. service is decreasing. More

Always taken good care of me. Honest and professional. Always don in a timely manner. Honest and professional. Always don in a timely manner. More

Thank You for your awesome service ! I am very happy my car A/C is fixed and Transmission is in good shape. Thank You!!! I am very happy my car A/C is fixed and Transmission is in good shape. Thank You!!! More

I paid for Oil Changes in my car deal. The service department does not have that in their system. I had to go to talk to finance to show them proof. Please advise and fix - Thank you The service department does not have that in their system. I had to go to talk to finance to show them proof. Please advise and fix - Thank you More

Did not call me when my vehicle was ready and did not explain to me what was found during the inspection She wanted me to sign with out explaining to me explain to me what was found during the inspection She wanted me to sign with out explaining to me More

It was a very good experience overall. . Great Job Team..!! Very satisfied with the work from start to finish.. . Great Job Team..!! Very satisfied with the work from start to finish.. More

Very efficient listen to the needs and communicated that they would check all the items I had said they would check all the items I had said More

Very reckless, actually Jonathan was not the one who did the change oil servicing . Your workers who did the oil service for my car and something went wrong the signal light still on and I immediately tell the change oil servicing . Your workers who did the oil service for my car and something went wrong the signal light still on and I immediately tell Jonathan and he did not say anything sorry sir or what nothing. I hope this will not happened to other valuable customer. More

He was very helpful. Talked to me about a finance program to fix my car and get it back in place. It was also helpful because the repairs were kind of expensive but I was Talked to me about a finance program to fix my car and get it back in place. It was also helpful because the repairs were kind of expensive but I was able to get approved using this payment option. More