Norm Reeves Honda Superstore Cerritos - Service Center

Two trips for service now, and the problem is still not resolved. Manny was very courteous, but it’s frustrating that the issue is still occurring. What do we have to do to identify the right fix? resolved. Manny was very courteous, but it’s frustrating that the issue is still occurring. What do we have to do to identify the right fix? More

I like the service I received always happy and satisfied time on my service if good 👍 time on my service if good 👍 More

Excelente lugar todos muy amables excelente atención a los clientes y cualquier duda te la resuelven rápido los clientes y cualquier duda te la resuelven rápido More

All good. The only thing left is running the carwash. The rep Thanh was very helpful. The only thing left is running the carwash. The rep Thanh was very helpful. More

Good service. Good location. Good staff. World class . All related information easily available. This is my third car purchase from here. Loyalties is earned. Good location. Good staff. World class . All related information easily available. This is my third car purchase from here. Loyalties is earned. More

Been coming here since I got my 03 Pilot. Minimal wait for service advisor to approach your vehicle. Lengthy wait for service to be performed on your vehicle. Nice waiting room Maybe keep the Minimal wait for service advisor to approach your vehicle. Lengthy wait for service to be performed on your vehicle. Nice waiting room Maybe keep the coffee going for customers. Appreciate shuttle to mall. Overall great place to bring your honda. More

Bryan Salas has been our sales advisor and is always going above and beyond for us.. thank you for always answering our questions and concerns promptly .. going above and beyond for us.. thank you for always answering our questions and concerns promptly .. More

They put the wrong oil in my car, we called them and didn't call us back. They said that they never put the wrong oil, they followed the guidebook from the manufacturer but they don't do that. Bad se didn't call us back. They said that they never put the wrong oil, they followed the guidebook from the manufacturer but they don't do that. Bad service! Manuel Cabrera was our adviser More

Jonathan was one of the best technicians I've had over my many years having all my cars serviced by Norm Reeves. He provided excellent customer service and was available for all questions and concerns. He many years having all my cars serviced by Norm Reeves. He provided excellent customer service and was available for all questions and concerns. He even worked with me to ensure that I did not spend more than I needed to and provided the car back to me prior to the estimated time. It was a wonderful experience as I waited in the comfortable lounge area as there were plenty of outlets and space to continue working, like home away from home. Thank you, Jonathan and Norm Reeves, for you outstanding care of your customers! More

Excellent service from this dealership. Staff are courteous, well informed and knowledgeable. My repair time is usually faster than expected. Staff are courteous, well informed and knowledgeable. My repair time is usually faster than expected. More