Norm Reeves Genesis of Cerritos

Wait time was way too long for just check up and for servicing. It took almost three hours for something they said would take 15 minutes. servicing. It took almost three hours for something they said would take 15 minutes. More

Mariana did a great job. She was patient, knowledgeable, and easy to work with. She worked hard at getting me exactly what I wanted and couldn’t ask for more! She was patient, knowledgeable, and easy to work with. She worked hard at getting me exactly what I wanted and couldn’t ask for more! More

The Services Department staffing deserves a raise now, not next year, now, outstanding guests service. not next year, now, outstanding guests service. More

Recommended best car that fits my preference and super helpful throughout the deal, pretty satisfied helpful throughout the deal, pretty satisfied More

Had the best car experience ever everybody was there was professional no pressure Will definitely go back My wife is looking for a brand new g90 professional no pressure Will definitely go back My wife is looking for a brand new g90 More

Excellent customer service and support. Friendly and professional staff. Go the extra mile to get it right Friendly and professional staff. Go the extra mile to get it right More

Kyle did a great job with my warranty issue and took care of all issues of all issues More

Mr Kyle has lot knowledge on my genesis I can trust him leave my car to service leave my car to service More

Concierge is not always available or cars not available when needed. Very frustrating at times. when needed. Very frustrating at times. More

Great customer service, fast and efficient service. Would recommend friends and family to get their service there Would recommend friends and family to get their service there More