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Norm Reeves Genesis of Cerritos
Cerritos, CA
372 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos
The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 372 reviews
May 23, 2024
I will don’t recommend for your car service at here. I had a reservation at 8 am one day for my car tire change, and I already paid for new tire. When I been there, and asked is everything ready and new I had a reservation at 8 am one day for my car tire change, and I already paid for new tire. When I been there, and asked is everything ready and new tire delivered yet? They told me yes, new tire delivered by before day. The service told me they could not found my new tire at 10:30 am. I spend 2 and half hours for they could not found my new tire. More
by Baol.Shi
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Excellent customer service and my GV60 is back to normal. ..Thanks to Norm Reeves. Joneses ..Thanks to Norm Reeves. Joneses More
by Yvettejones455
May 22, 2024
They are vary friendly and they gave me good service within time and its location is easy to access. within time and its location is easy to access. More
by Chrischuncpa
Employees Worked With
May 22, 2024
Nate listened to what I wanted and offered reasonable suggestions rather than pushing things I had already stated I was not interested in. He also knew the details of the vehicles and how to operate som suggestions rather than pushing things I had already stated I was not interested in. He also knew the details of the vehicles and how to operate some of the unique features. I purchased a used (off lease) vehicle so I expected some minor scratches and wear. However, Norm Reeves Genesis was replacing an interior trim piece - before I test drove the vehicle - that was not all that bad to begin with. They also did an oil change and other fluid checks before putting the vehicle on the lot. What made me come to this dealership in the first place is the fact that they are part of the Costco auto purchase program and their web site will show the actual out-the-door price. Both are signs a dealership is up-front honest. More
by cebulam
Employees Worked With
May 18, 2024
Great service by all sales and management I am extremely pleased and happy with my customer experience pleased and happy with my customer experience More
by stevemadison
May 18, 2024
I feel as though I was treated very fairly. My concerns were addressed very well, and they have become my go to dealership with regards to my Genesis. My concerns were addressed very well, and they have become my go to dealership with regards to my Genesis. More
by Saeed
Employees Worked With
Mohammed
May 18, 2024
I enjoyed working with Isaac. He is easy to talk to and knows the car inside and out. He is easy to talk to and knows the car inside and out. More
by donkaron
Employees Worked With
May 17, 2024
Ernesto and finance dept provided great service and were attentive to our needs. Excellent follow up was conducted after I purchased to ensure all went well. I will always be a customer of Norm Reeves. attentive to our needs. Excellent follow up was conducted after I purchased to ensure all went well. I will always be a customer of Norm Reeves. More
by Ksuperville
May 16, 2024
The entire team was amazing, I would recommendthem to anyone. Very fast and knew what I wanted. . anyone. Very fast and knew what I wanted. . More
by tracig0
