Norm Reeves Genesis of Cerritos

I have never had a better car buying experience! Every single person I had contact with was friendly and helpful without any pressure. I would definitely recommend this dealership and the salespeopl Every single person I had contact with was friendly and helpful without any pressure. I would definitely recommend this dealership and the salespeople to friends. Thank you! More

My wife and I recently purchased a new Genesis GV70 and we could not be happier going through Norm Reeves Genesis and Mariana Lopez as our sale person. The entire process was smooth sailing from test driv we could not be happier going through Norm Reeves Genesis and Mariana Lopez as our sale person. The entire process was smooth sailing from test drive, pricing, negotiation, and delivery of the car. Mariana was there to help us throughout the entire process. Everything was communicated clearly either via email, phone, and/or text messages. After purchase, we had an add-on item required installation. Norm Reeves Genesis Service was top notched. There was no loaner available at the time. Norm Reeves Genesis Service was able to get Lyft complementary to take me home and back. We love our new car! Thank you Norm Reeves Genesis and Mariana! More

I believe that the Genesis sales team are working in a less than desired working environment of have to share a facilities sales and maintenance with Hyundai. The location of the Genesis sales facilities less than desired working environment of have to share a facilities sales and maintenance with Hyundai. The location of the Genesis sales facilities at the rear of the the Hyundai facility detracts the the image of the luxurious image of the Genesis automobile. I believe my concern will be mute when Genesis relocates its new facility in the near future. On positive note, the Genesis inventory availability at the Cerritos Genesis/Hyundai is simply outstanding. More

I was treated very well. Thank you I have one suggestion. When picking up your own vehicle I think they should remind you that turned the headlights off Thank you I have one suggestion. When picking up your own vehicle I think they should remind you that turned the headlights off More

Aiden was very helpful, he made the buying process smooth and easy. I am loving the new car and easy. I am loving the new car More

It was a very easy process. We knew what we wanted, it fit our budget, and the staff was excellent We knew what we wanted, it fit our budget, and the staff was excellent More

ISAAC & AIDEN WORKED TOGETHER AWESOMELY; nobody else handled this '24 gv60 sale for me except them two when i showed up friday morning at a busy dealership that seemed to have a very busy restroom! handled this '24 gv60 sale for me except them two when i showed up friday morning at a busy dealership that seemed to have a very busy restroom! More

Very friendly staff. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. Once we got there all was ready for us and the paperwork was just as expected. More

Kyle was very helpful and definitely seemed like he was willing to go above and beyond to help customers. Our service issue was pretty straightforward so it was solved in a fairly timely manner. willing to go above and beyond to help customers. Our service issue was pretty straightforward so it was solved in a fairly timely manner. More

Fast and good communication with the service lead, thanks for the car wash. Everything was great! for the car wash. Everything was great! More