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Norm Reeves Genesis of Cerritos

Cerritos, CA

4.7
563 Reviews

10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

November 16, 2023

Always clean and the service staff is friendly and professional. I have had my G80 for 2 years and have had the same experience every time. More

by Alston_Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Nov 17, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you've consistently had a positive experience with our service team and that your G80 has been well taken care of for the past 2 years. We appreciate your continued trust in our dealership.

November 15, 2023

Norm Reeves Genesis of Cerritos is in an easily accessible location and service was attentive. Madison H. was friendly, knowledgeable, quick and exactly what all sales people should be like, determ More

by linda.bonilla5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Madison Huttlinger
Nov 15, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you, Madison H., for your kind words! We're delighted to hear about your positive experience at Norm Reeves Genesis of Cerritos. Providing excellent customer service is our top priority, and we're always here to help you find the best deals. We appreciate your support!

November 14, 2023

Efficient, got a good deal. Was treated fairly and with respect. Highly recommend. Overall a very good experience More

by carlo.m.manookian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila, Mark Limon
Nov 15, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.

November 13, 2023

Genesis of Cerritos have knowledgable and friendly staff who do there best to provide excellent customer service. More

by Drooskee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle V. , Mariela Valdez
Nov 15, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our knowledgeable and friendly staff. Your satisfaction is our top priority.

November 12, 2023

Service writer went out of her way to make sure that she could answer all my questions about the set up of the cars various features and followed up with text messages on anything that she could not answer More

by wkroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Nov 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear about your positive experience with Mariela, especially her dedication to answering all your questions and her proactive follow-up. Your feedback on her friendliness and helpfulness throughout the process is greatly appreciated.

November 12, 2023

All went well. It will be nice when Genesis has there own dealership I was happy with the service More

by hastypatty
Recommend Dealer
Yes
Nov 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're glad to hear that everything went well with your service experience. Your anticipation for a dedicated Genesis dealership is noted, and we're pleased to know you were happy with the service we provided.

November 11, 2023

Anaceli, and Kyle are the absolute best! Always quick and efficient. Especially when they wash my car. More

by N8 Manz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaceli, and Kyle , Mariela Valdez, Ernesto Ramos
Nov 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're thrilled to hear about your positive experience with Anaceli and Kyle, and their quick, efficient service, including the car wash. Your appreciation means a lot to us, and we're proud to have them on our team.

November 10, 2023

This year, I leased two Genesis from Mariana. She helped me get the amount I wanted for my wife's car, the G70, and my car, the G80. Thank you again! More

by Jake Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Nov 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear about your positive leasing experience with Mariana and her assistance in getting the perfect G70 and G80 for you and your wife. Thank you for choosing us for your Genesis leases and for sharing your appreciation!

November 07, 2023

Mariana Lopez and Vito Beato were very pleasant to work with. We left very satisfied with our new leased vehicle. More

by Sybennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

We're pleased to hear that Mariana Lopez and Vito Beato provided you with a pleasant experience, and we're delighted that you left satisfied with your new leased vehicle. If you have any more automotive needs or questions in the future, please feel free to reach out.

November 06, 2023

I had a great experience at this dealership. They were no-pressure and extremely helpful even after the purchase was complete. More

by Racheljane81
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Nate Valenzuela
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you had a great experience at our dealership, both during and after the purchase. Thank you for choosing us, and if you ever need further assistance in the future, don't hesitate to reach out.

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