Norm Reeves Genesis of Cerritos

As soon as I arrived, I was met by a young man who got the process started. And then, shortly, within seconds, Mary came over and took care of me and I was in your waiting area within a very few minutes. the process started. And then, shortly, within seconds, Mary came over and took care of me and I was in your waiting area within a very few minutes. Mary kept me a prize what was going on and she truly is a great representative for Norm Reeves. When my car was ready, she not only helped me in processing my checking out process, but she also talked to me about future service needs. Quite an exceptional employee! More

Great experience. Nice loaner! I appreciated the communication from Kyle, and the overall service experience. I booked early, to assure that I could get a loaner. The Nice loaner! I appreciated the communication from Kyle, and the overall service experience. I booked early, to assure that I could get a loaner. The Loaner was beautiful as usual! More

Smooth process with good communication Car serviced promptly Just make sure appointment made well in advance if a loaner is needed promptly Just make sure appointment made well in advance if a loaner is needed More

Good customer service, friendly staff, the rep I worked with was great. Time was too long though to wait with was great. Time was too long though to wait More

Great. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. Great. Courteous. Free. More

Every folks of this dealership was super kind Quickly do every services for me So impressive every services for me So impressive More

Thorough and efficient. Everything was ready. Good overview of key features, efficient addition of the front license plate holder. Everything was ready. Good overview of key features, efficient addition of the front license plate holder. More

Everything went to plan My expectations were met and I'll continue to have my car serviced there continue to have my car serviced there More

Excellent service. Most requirements filled over the phone before visit to dealership. Really, more words? Most requirements filled over the phone before visit to dealership. Really, more words? More

Kyle is the best hands down need more of him , work ethics , kindness an people’s person ethics , kindness an people’s person More