Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
View Awards

10907 E 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 563 reviews

September 17, 2024

Service was good disapointed they did not provide a loaner which they promise when i lease my car More

by danielkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Sep 18, 2024 -

Norm Reeves Genesis of Cerritos responded

We're sorry to hear about your disappointment and would like to discuss your experience further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

September 17, 2024

Excellent service and friendly demeanor. Delivered car on time. Efficient when checking in. Great communication. More

by rodsinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Report | Print
Sep 18, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so glad you had a 5-star experience with us! Please visit us again if there's anything else we can do.

September 14, 2024

Vito provided excellent customer service and offered good deal. clear communication and timely follow up. More

by Kady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

We’re grateful for your positive feedback! Please don’t hesitate to visit us again for any of your automotive needs.

September 14, 2024

Kyle was great! I appreciate his service and support and the way he kept me informed throughout the extended time my car was in service. More

by Eromlige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the wonderful review! We’re here for you anytime, so feel free to drop by again.

September 13, 2024

Great and quick service. Good value. Dealer had various colors and options to chose from. I don’t like a 15 word min requirement. More

by lflandersf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Nate Valenzuela
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive review! We’re glad to have earned your trust and look forward to seeing you again.

September 13, 2024

Perla was awesome. She went above and beyond to help me find the exact car I wanted, then made me a great deal and even delivered it. Couldn’t be happier. Thank you so More

by dan@kahnmedia.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Stephens, Vito Beato, Perla Avila
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

We’re thrilled you had a great experience! Feel free to reach out if you need any further assistance.

September 13, 2024

Is good servicio and evriting thanks all lot the car is nice so i am happy More

by contakto777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your trust and 5-star review! Our team is always ready to assist with any future needs.

September 13, 2024

Very friendly, clean and outstanding service. They where very informative and answered all our questions. We will definitely recommend to family and friends. More

by bomberscoach23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Isaac Martinez
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

Your satisfaction is our top priority! Thank you for the 5 stars, and we hope to see you again soon.

September 13, 2024

Didn't get the desired car, ended up settling for less than my previous lease. More

by ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Perla Avila
Report | Print
Sep 16, 2024 -

Norm Reeves Genesis of Cerritos responded

We are sorry to hear about your experience with us and would like to learn more about your visit. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

September 12, 2024

One of the best genesis dealerships in SoCal. I like having my car serviced here because the people are very nice and professional. More

by Jg_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Sep 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our team and that you appreciate our professionalism and customer service. It’s wonderful to know that you consider us one of the best dealership. We look forward to serving you again in the future!

1
...
3
4
5
...
57