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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

February 15, 2024

Professional and friendly Did not have to wait long to drop car off. Said enough More

by tmehrok
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 15, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear that your drop-off experience was prompt and efficient. If there's anything else we can do to enhance your visit next time, please don't hesitate to let us know.

February 15, 2024

Great service I had a good experience at the dealer due to the good service from Hemanshu More

by Brian_Yang2
Recommend Dealer
Yes
Employees Worked With
Hemanshu
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Feb 16, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership, we're delighted to hear you had a positive experience with Hemanshu! We appreciate your feedback and hope to assist you again in the future.

February 14, 2024

I was treated very well, Kyle made sure all of my needs were met and got me out quickly. More

by staceyewilliams
Recommend Dealer
Yes
Employees Worked With
Kyle
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Feb 15, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Kyle provided you with excellent service and ensured your needs were met efficiently. We appreciate your business and look forward to serving you again in the future.

February 14, 2024

Easy to book appt, they fixed the issues with my car. Liked their text update system. More

by Pascualeley
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
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Feb 15, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're delighted to hear that you had a positive experience with our service team and enjoyed our convenient text update system. We appreciate your business and look forward to serving you again in the future.

February 13, 2024

This dealership is very busy but Mariela does a great job at get me in as soon as she can and making sure I have a loaner. More

by Kthompson_8707
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Feb 14, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Mariela provided excellent service during your visit. Your satisfaction is our priority, and we appreciate your patience during busy times.

February 11, 2024

This dealership was kept very clean and I was surprised everyone was really helpful and welcoming. I didn’t have any problems with how I or my family was spoken to. I have also recommended people to come t More

by Zahir Jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bueno was the sales person that originally helped me and my family. 5 stars, Vito Beato
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Feb 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership. Your recommendation means a lot to us, and we look forward to assisting you and your family with any future automotive needs.

February 11, 2024

Very informative and kind service Kyle at the dealership provided friendly, knowledgeable, and efficient service. More

by yoomee.kang
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Feb 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Kyle provided you with excellent service. We'll be sure to pass along your feedback to him. We appreciate your business and hope to see you again soon!

February 11, 2024

Excellent handling by Dean Leduc for setting up deal and delivery setup and training efforts More

by airport
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Leduc
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Feb 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Dean! We're delighted to hear that he provided excellent service throughout your experience with us. We'll make sure to pass on your appreciation to him. If you have any further feedback or questions, please don't hesitate to reach out.

February 10, 2024

Personable and professional, The genesis team was timely, courteous, professional, knowledgeable, and hard working And genuine More

by Omcollins10
Recommend Dealer
Yes
Employees Worked With
Kyle
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Feb 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We strive to deliver exceptional service, and we're delighted to hear that you had a positive experience with our team. We appreciate your support and look forward to serving you again in the future!

February 10, 2024

The overall experience was good. It was little hard to find the store. Thank you More

by YSP
Recommend Dealer
Yes
Employees Worked With
Daniel Woo, Daniel Woo
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Feb 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback! We're glad to hear you had a positive experience overall. We apologize for any inconvenience in locating our store and will work on improving our signage for easier navigation. We appreciate your business!

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