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Norm Reeves Genesis of Cerritos

Overview Reviews (563) Inventory (31)

Norm Reeves Genesis of Cerritos

Name: Norm Reeves Genesis of Cerritos
Address: 10907 E 183rd St., Cerritos, CA, 90703, US
Telephone: (562) 561-2242
Rating: 4.7

4.7

563 Reviews

10907 E 183rd St., Cerritos, California 90703

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Sales: (562) 561-2242

Service: (562) 459-6300

Parts: (562) 459-6300

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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview

Reviews

Vehicles

4.7

563 Reviews

Call Dealership (562) 561-2242

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10907 E 183rd St.

Cerritos, CA

90703

Directions

4.7

563 Reviews

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View 2 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Trade-in Experience

Purchase Time

Finance Experience

Workmanship

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View 2 Awards

Overview Reviews (563) Inventory (31)

Contact Norm Reeves Genesis of Cerritos

Sales: (562) 561-2242

Service: (562) 459-6300

Parts: (562) 459-6300

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sales person Reeves Norm Vito time service department finance leasing

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Showing 563 reviews

March 02, 2024

SALES VISIT - USED

My experience with the dealer Ethan who helped me was exceptional. He thoroughly explained /answered all of my questions and I applaud passion and helpfulness. exceptional. He thoroughly explained /answered all of my questions and I applaud passion and helpfulness. More

by kellyk132176

Verified Customer

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Ethan Elkhayat

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Mar 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to write your review! We're happy to hear that Ethan went the extra mile to make sure you got what you needed. We look forward to working together again!

March 02, 2024

LEASE VISIT - NEW

Clean, professional atmosphere. Low pressure sales. Mariana took care of us and is amazing in her role. We will come back when we're ready for another car Low pressure sales. Mariana took care of us and is amazing in her role. We will come back when we're ready for another car More

by Kristinelparker

Recommend Dealer

Yes

Employees Worked With

Mariana

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Jul 15, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Mariana provided you with a great experience. Looking forward to seeing you again when you're ready for your next car!

March 01, 2024

LEASE VISIT - NEW

Fantastic, very friendly and nice also very helpful, I am very satisfy with them???? They called me few time to see if I have any question or any problem which is very considerate and nice.?? very satisfy with them???? They called me few time to see if I have any question or any problem which is very considerate and nice.?? More

by faytaheri

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Lisa

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Mar 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for taking the time to leave us a review! We're glad to know that our team worked hard to make sure you had a five-star experience.

February 29, 2024

SERVICE VISIT

They took care of all my major issues and delivered my car back to me. car back to me. More

by Dberney

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Kyle Predmore

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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking to time to write this review. We're glad to hear our service team provided a 5-star experience!

February 28, 2024

SALES VISIT - USED

Easy going It was an easy-going experience I knew the vehicle I wanted to see and that's all we talked about. vehicle I wanted to see and that's all we talked about. More

by kurtblank

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Daniel Woo, Daniel Woo

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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank your for sharing your feedback, Kurt. We're glad that our team took care of your during your visit with us- enjoy your next drive!

February 27, 2024

LEASE VISIT - NEW

Outstanding customer service. Ethan was amazing. Very professional and knowledgeable about each vehicle that we inquired about. I would buy another vehicle with his assistance aga Ethan was amazing. Very professional and knowledgeable about each vehicle that we inquired about. I would buy another vehicle with his assistance again. The entire staff was very kind and courteous - greeted with smiles. More

by ltlockett

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Vito Beato, Vito Beato

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Feb 29, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Ethan and the rest of our team gave you a 5-star experience during your time with us.

February 24, 2024

SERVICE VISIT

Nice service n kind response I am satisfied with timely service and Mariela's customer response service and Mariela's customer response More

by Pga27709533

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mariela Valdez, Mariela Valdez

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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service and Mariela's assistance. We appreciate your feedback and look forward to serving you again in the future.

February 24, 2024

SERVICE VISIT

Very professional. Thorough. Answered all my questions. Got back to me with info I requested. Thorough. Answered all my questions. Got back to me with info I requested. More

by Kerry.Ann.Maxwell

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mariela Valdez, Mariela Valdez

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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out.

February 24, 2024

SERVICE VISIT

Very responsive and patient with all the questions I had. I like the text message system, it made it to reach the dealership. I like the text message system, it made it to reach the dealership. More

by Dijadiva2004

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mariela Valdez, Mariela Valdez

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Feb 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our text message system was convenient for you. If you have any more questions, feel free to reach out anytime.

February 21, 2024

SERVICE VISIT

Great Mariela is the nicest most accommodating person I've met, she deserved a shout out and bonus. I've met, she deserved a shout out and bonus. More

by Kimboyle

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mariela Valdez, Mariela Valdez

Report | Print

Feb 22, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! Mariela truly values providing exceptional service to our customers. We'll be sure to recognize her dedication.

Norm Reeves Genesis of Cerritos

Norm Reeves Genesis of Cerritos Awards Awards

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