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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.7
413 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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10907 E 183rd St.

Cerritos, CA

90703

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sales person Reeves Norm Vito time finance leasing Genesis

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Showing 413 reviews

December 19, 2023

Everything went to plan My expectations were met and I'll continue to have my car serviced there More

by danieldolenhb
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Valdez
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Dec 20, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear that everything met your expectations. We look forward to providing excellent service for your future car needs.

Helpful
December 19, 2023

Excellent service. Most requirements filled over the phone before visit to dealership. Really, more words? More

by Adfreitag
Recommend Dealer
Yes
Employees Worked With
Daniel Woo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Woo
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Dec 20, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience with our phone service. Your satisfaction is our priority, and we appreciate your business.

Helpful
December 17, 2023

Amazing customer service Above and beyond to help with my car service needs Great person More

by xbenjaminchu
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 20, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We appreciate your trust in our services and look forward to serving you again in the future. Safe travels!

Helpful
December 16, 2023

Excellent service On time Nice waiting area Routine maintenance and car wash done in less than 2 hours More

by Kwjacksonmd
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Valdez
Report | Print
Dec 20, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our service. We strive to provide efficient and top-notch service to our valued customers. We appreciate your trust in us!

Helpful
December 16, 2023

They were excellent. Addressed all of my concerns specifically (though one wasn't fixable, I'm hoping Genesis can produce a software update to rectify). More

by awilcox0
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Valdez
Report | Print
Dec 16, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that our team addressed your concerns, and we'll certainly keep an eye out for any updates from Genesis. Safe travels in your new car!

Helpful
December 16, 2023

Professional, patient, and helpful! She was very professional, patient, knowledgeable, and helpful throughout the process More

by ashleycdixon
Recommend Dealer
Yes
Employees Worked With
Mariana
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Dec 16, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you ever need assistance in the future, don't hesitate to reach out. Safe travels in your new car!

Helpful
December 16, 2023

Efficient It was nice to have a loaner so I could do things while my car was being worked on. And I was glad they were able to finish the same day. I was able to come after hours to pick up my car. More

by alabausasjr
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 20, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that our loaner service and efficient same-day completion met your expectations. We appreciate your business and look forward to serving you again in the future.

Helpful
December 15, 2023

I received professional help I received professional help, Genesis has very nice and rewarding staff members More

by Lendog858
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 16, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're delighted to hear about your positive experience with our professional and rewarding staff at Genesis. Safe travels in your new car!

Helpful
December 15, 2023

Great Great service. Good communication. Really took the time to address my questions and fix the car. More

by jaec5696
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 16, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our service team. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!

Helpful
December 14, 2023

Mariella Valdez was friendly and knowledgeable. She took the time to explain everything. She made me feel like a valued customer. More

by Kiley2
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Valdez
Report | Print
Dec 16, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you, Mariella Valdez, for your kind words! We're delighted to hear about your positive experience and appreciate your trust in our dealership. Safe travels in your new car!

Helpful
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