Norm Reeves Genesis of Cerritos

Very easy asked open ended questions to find out what was important to us. Ernesto was very knowledgeable and followed up to make sure we were happy and has made himself available if the videos are not under important to us. Ernesto was very knowledgeable and followed up to make sure we were happy and has made himself available if the videos are not understood. He is a nice young man. Reminds me of an analyst I hired. Humble but very open and helpful. More

I had a great experience with the team at Genesis Cerritos I will be recommending my future business to Mariana and team Cerritos I will be recommending my future business to Mariana and team More

Courteous, attentive, professional Kyle was very attentive to my needs and concerns, alleviating all questions with professionalism. attentive to my needs and concerns, alleviating all questions with professionalism. More

Kyle was awesome. Courteous and professional. The service was high quality and expedient. Excellent experience Courteous and professional. The service was high quality and expedient. Excellent experience More

Quick, easy, good Salesman treated us very well and it was easy to negotiate with. was easy to negotiate with. More

I would have rated the dealership, excellent; however, I am frustrated with their system which only allows you to leave voice messages or texts. I needed to speak to a live person. am frustrated with their system which only allows you to leave voice messages or texts. I needed to speak to a live person. More

I would have rated the dealership, excellent; however, I am frustrated with their system which only allows you to leave voice messages or texts. I needed to speak to a live person. am frustrated with their system which only allows you to leave voice messages or texts. I needed to speak to a live person. More

Welcoming and willing to work with client's budget in order to make it work. Going above and beyond. order to make it work. Going above and beyond. More

I called, made an appointment for several weeks out. The communication around picking up the car at my home, the service itself and return of the car was excellent. Mike was courteous and helpful. Occas The communication around picking up the car at my home, the service itself and return of the car was excellent. Mike was courteous and helpful. Occasionally, I still get a notice on my screen about a pending service which is odd. More

I didn't have to wait very long. Andre explained what he was going to do. After his testing, Andre made adjustments to my GV70. My car was washed and I was ready to leave. ?? Andre explained what he was going to do. After his testing, Andre made adjustments to my GV70. My car was washed and I was ready to leave. ?? More