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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

May 03, 2024

Awesome and fast service! Definitely will come back for future Genesis purchase. Thanks for the help! More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila
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May 03, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. We look forward to assisting you with your future Genesis purchase!

May 02, 2024

Everyone working was very friendly and the service was quick with no wait. The waiting room was very clean and there were drinks and snacks available at night so waiting wasn't inconvenient. More

by monicayu58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Woo
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May 03, 2024 -

Norm Reeves Genesis of Cerritos responded

Your 5-star rating brightened our day! We're grateful for your support and can't wait to welcome you back for another exceptional experience.

May 01, 2024

2nd time the dealer didn't provide the estimates for repairs that I ask for. More

by Dadel004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 03, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Vito and Nate provided you with exceptional service. We appreciate your recommendation and look forward to serving you again in the future!

April 30, 2024

Very nice, professional. They provide great quality, service, and care. All in all, a great experience. More

by d4vid.gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your trust in our quality service and care.

April 30, 2024

Great service and very communicative. Helpful staff, answering all questions and all concerns. Thank you More

by greatbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear about your positive experience and are always here to help with any questions or concerns you may have. Drive safely!

April 30, 2024

Gave me a good deal on a pre owned vehicle and covered the price of a few errors that warranty did not cover More

by nicc4six
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez, Perla Avila
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us and that we could ensure your satisfaction even beyond warranty coverage. We appreciate your business and hope you're enjoying your pre-owned vehicle!

April 30, 2024

I am clear I will work with Julian when I’m ready for my next vehicle. His customer experience is top notch! A great representation of Norm Reeves of Cerritos’ values. More

by zoeinla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Julian Murillo
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Julian provided you with top-notch customer service. When you're ready for your next vehicle, we'll be here to assist you every step of the way.

April 30, 2024

Great interaction and experience with Isaac who got the anomaly resolved in a very timely and professional manner. More

by rahil.bhorania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Diaz
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with timely and professional service. We appreciate your feedback and look forward to serving you again in the future.

April 29, 2024

Mary is the best. Always provides outstanding service. I would recommend her to anyone who services their car at this dealership. Thank you Mary More

by Liraalyssa03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! Mary truly is exceptional, and we're grateful for your recommendation. We're here for all your car service needs whenever you need us.

April 29, 2024

Courtesy, patience, helpful in it's dealing with buyers,knowledgeable, professional, dependable from Romus. Keep up the good work. More

by wprncss711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Nate Valenzuela
Report | Print
May 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much, Romus! We're thrilled to hear about your positive experience with us. We'll continue to strive for excellence in serving our customers.

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