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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

May 09, 2024

Nice location. Process was fast and got the car in a few hours. One of the smoother processes I experienced More

by sifat
Recommend Dealer
Yes
Employees Worked With
Lisa Lopez, Vito Beato
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May 10, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that you had a smooth and efficient car-buying experience with us. We appreciate your business and hope you're enjoying your new ride!

May 08, 2024

Great service. Over and above what was expected! Very pleased with Perla in going the extra mile. More

by Paul Chandler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila
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May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Perla. We strive to exceed expectations and appreciate your feedback!

May 08, 2024

RvProfessional and on time services. My experience so far has been satisfactory. I have service on Saturdays. More

by Les Friend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you're satisfied with our service. Your support means the world to us!

May 07, 2024

Amazing customer service. Kyle provided great service and was very attentive and provided detailed information based on my questions. More

by Dportillo526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Kyle provided you with exceptional service. We strive to deliver nothing less than the best to all our customers.

May 07, 2024

thery are so kind and checking me all the time. but i can’t find the loan a car and valet service on the website. sometimes i need it. please check~ More

by JUNGHEE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
im forget name
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May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We apologize for any inconvenience. Our team is constantly updating our website, and we'll ensure the loaner car and valet service information is readily available for your convenience.

May 07, 2024

Went with a car issue. Which has nothing to do with thd people who work there. But they took care of me. As always. It is always a painless, smooth experience there. More

by rafael mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're glad we could assist you with your car issue and make your experience painless and smooth. We appreciate your continued trust in us!

May 07, 2024

$450 for an oil change and tire rotation is way too high. Oil change for synthetic should be $120 and 50 for tire rotation. More

by Tankmkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Report | Print
May 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback. We strive to provide premium service using top-quality materials and trained technicians. We'll certainly take your input into consideration to ensure we're offering competitive pricing while maintaining our high standards. To discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

May 04, 2024

Daniel woo is very nice salesman I like the way he explained to me and treat me very nice. More

by n-kha007
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Daniel Woo
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May 07, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Daniel provided you with exceptional service. We'll be sure to pass along your compliments to him. If you have any further questions or need assistance, don't hesitate to reach out.

May 04, 2024

Vito’s communication was 10 out of 10. Vito even took the extra step to find me the vehicle I wanted. Couldn’t imagine a better experience. Thank you Vito. More

by yuinchoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato
Report | Print
May 07, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Vito provided you with exceptional service and went above and beyond to find your perfect vehicle. We appreciate your business and hope to see you again in the future!

May 04, 2024

One of the best dealership to purchase your Genesis. Warm and pleasant service . The whole experience was absolutely wonderful. Plus a gift !!!! More

by rajmistry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Perla Avila
Report | Print
May 07, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership for your Genesis purchase! We're thrilled to hear you had a wonderful experience with us, and we hope you're enjoying your new car. Drive safely, and don't hesitate to reach out if you need anything in the future.

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