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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

July 30, 2024

The Genesis team were all professional and friendly and easy to work with. Mariana in particular was extremely helpful. More

by bsegers0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Van Hook, Mariana Lopez
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Jul 31, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your 5-star review! We're happy that you enjoyed your time with us and that Mariana provided such excellent service. If there is anything else you need, let us know!

July 04, 2024

Kyle was very professional and handled my issues quickly and efficiently. He was able to deliver what he promised on time with the price that was quoted. More

by SJ
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
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Jul 05, 2024 -

Norm Reeves Genesis of Cerritos responded

We're glad to hear that Kyle left you satisfied with your car care! Thank you for your review.

July 04, 2024

Ernesto is great. Fast and honest respond and whole process was very smooth and easy to work with. More

by hugh2p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto Ramos
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Jul 05, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for shouting out Ernesto and sharing your experience with our team!

July 04, 2024

Clean presentable dealership with an awesome staff. Great personality, knowledgeable & excellent customer service. Very respectful and understanding staff. Even though I am closer to the Corona dealers More

by Marebautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
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Jul 05, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so glad to hear that we've proven ourselves to you with our great customer service and dedicated team. Thank you for choosing us!

June 30, 2024

Kyle , knows a his product and was very helpful getting a platinum 10 year 100,000 mile extended warranty. More

by bob.price1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Jul 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for the glowing review, Bob! We always appreciate hearing how Kyle ensure you got what you needed during your visit.

June 30, 2024

I am very pleased with the service I received. Everyone is very nice and accommodating. More

by bibiblanchette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Perla Avila
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Jul 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the 5-star rating! We are glad to hear that you had great service during your visit with us.

June 29, 2024

Isaac is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. His motto is the More

by rich02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Isaac Martinez
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Jul 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your glowing review! We're happy to hear that Isaac took great care of you and that you got an SUV you enjoy. Enjoy your next drive!

June 26, 2024

vito and Lisa is the best will buy all my cars from vito very good customer service More

by patriceross1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Lisa Lopez
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Jun 27, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your great experience with Vito and Lisa, and we look forward to serving you again in the future!

June 24, 2024

Friendly staff, fast service with the smile, easy check in and check out, very clean More

by Ada Basin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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Jun 25, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you enjoyed our friendly staff and fast service, and we look forward to serving you again soon.

June 20, 2024

I was having a horrible experience trying to find a car and the Lisa Lopez came along. She is one of the best. She made sure my experience was incredible. I wish I could clone her for my company. Many t More

by katnik42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Lisa Lopez
Report | Print
Jun 21, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! Lisa and our team are thrilled to hear about your positive experience. We appreciate your business and look forward to assisting you in the future.

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