Norm Reeves Genesis of Cerritos

Mariela was efficient and friendly! Kept me informed at all times. Service was completed on time Kept me informed at all times. Service was completed on time More

Mariana and Lisa were a pleasure to work with and I cannot say a negative thing about them. The entire experience was smooth and efficient. Highly recommend. cannot say a negative thing about them. The entire experience was smooth and efficient. Highly recommend. More

Grateful they were able to get us in and quickly fix our car as we are from out of state. They were all very easy to work with it. car as we are from out of state. They were all very easy to work with it. More

I had an electrical issue. Mariela Valdez went above and beyond to help address and and take care of the issue. Mariela Valdez went above and beyond to help address and and take care of the issue. More

Mari Valdez is a class act. She listens is attentive and kind. I hope now that our 3 yrs of service is up for concierge we get the same treatment. The service department has bee She listens is attentive and kind. I hope now that our 3 yrs of service is up for concierge we get the same treatment. The service department has been nice however they are unable to figure out why the alignment I paid for that the car is still pulling to the right. More

Marianna, Lisa and Vito were exceptional through out the purchasing process. Made it very simple purchasing process. Made it very simple More

Maria was awesome! Thank you so much for the great service. I will definitely be back! Thank you so much for the great service. I will definitely be back! More

5 star service! Kyle Predmore went above and beyond to ensure I was satisfied and out of there in optimal time. Kyle Predmore went above and beyond to ensure I was satisfied and out of there in optimal time. More

I had to call and text several times to get to Kyle through your customer service. He sent a lyft to the wrong address and wrong cell phone number. And I was working against time and was stressed out n through your customer service. He sent a lyft to the wrong address and wrong cell phone number. And I was working against time and was stressed out not getting the Lyft on time. When my vehicle was ready I didn’t get a phone call but my son did whose number was on file. Even though I gave Kyle my phone number at the beginning. More

Mariela is so pleasant to work with. All the times I have brought my car in, she is always welcoming and friendly. She is the definition of great customer service. All the times I have brought my car in, she is always welcoming and friendly. She is the definition of great customer service. More