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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
563 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 563 reviews

August 09, 2024

Kyle was great and the service was done in an efficient and high quality level More

by marcoantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
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Aug 12, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for leaving your review! We're glad to know that Kyle and the service team took great care of you and your car. Let us know the next time you need service!

August 08, 2024

Fast and excellent service. I was happy to receive service. I will recommend other people More

by hearyunkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Aug 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your 5-star rating! We're glad to hear our service team lived up to your expectations. We hope to see you again soon!

August 08, 2024

This is the 3rd time I've had Kyle help me and he is amazing every time. He is extremely professional, polite, and a pleasure to work with. He does a great job of representing what Genesis is all about. More

by Justinnewman10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Aug 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your feedback with us, Justin! We're happy to hear that Kyle keeps making your experience worthy of your 5-star rating. We look forward to your next visit!

August 08, 2024

Kyle was wonderful . My issue was with whoever set up my appointment. They informed me I can have a car while my car was being serviced. When I got there no cars availab More

by Wendylaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talked with Issac in sales who made me feel better too, Kyle Predmore
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Aug 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to write us this feedback! We're glad to hear that Kyle made your experience with us better. We hope to see you again so we can deliver 5-star service!

August 07, 2024

They’re very prompt and accommodating with service appointments. I appreciate the free Lyft service provided. More

by tramster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Aug 07, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your 5-star review! We're glad to see that our service center went above and beyond for you. Let us know the next time you need anything!

August 07, 2024

Excellent customer service at this dealership. I worked specifically with Marianna who was extremely friendly and professional! More

by Msshellymarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
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Aug 08, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your excellent rating! We're happy to hear that Marianna made sure you received 5-star service during your time with us. Let us know if there is anything else you need!

August 06, 2024

I believe in places when they should you they want to do business with that's matters to me And they did that More

by jcbenite77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Valenzuela
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Aug 07, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for leaving us your review! Please let us know what we can do to provide you a 5-star experience on your next visit!

August 05, 2024

Kyle is so kind and helpful. I didn't make an appointment but he fixed a problem quickly More

by jw7423817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Aug 05, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your great review! We're happy to hear that Kyle made sure you were taken care of during your visit. Let us know if there is anything else we can do to help!

August 04, 2024

Service was performed great. Quick and efficient. Kyle was very good in communicating, down to the point. More

by Gilchleeyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Aug 05, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your review with us! We're happy to hear that Kyle and the rest of our team made sure you were taken care of during your visit. We're here for you the next time you need service!

August 04, 2024

Kyle was excellent and provided quality service. Kyle made sure everything was taken care of and checked in with me often to let me know the progress of the service. More

by xbenjaminchu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Aug 05, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for taking the time to write this review! We're happy that Kyle made sure you had an excellent experience during your visit with us. If there is anything else you need, let us know!

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