Norm Reeves Genesis of Cerritos

Always courteous, respectful of your time! Very professional and knowledgeable. Makes you willing to have your work or service done at the dealership vs. going to an outside vendor Very professional and knowledgeable. Makes you willing to have your work or service done at the dealership vs. going to an outside vendor More

I have always had a good experience with norm reeves genesis. Wait time is not too long. genesis. Wait time is not too long. More

Kyle Predmore has been a great help with my 2019 Genesis G70. Love coming to Genesis Cerritos. G70. Love coming to Genesis Cerritos. More

The service representatives we have dealt with always go above and beyond. But who ever has actually done the work on our car have managed to change my opinion on how good dealerships are. Our last visit re above and beyond. But who ever has actually done the work on our car have managed to change my opinion on how good dealerships are. Our last visit returned our car with a large scratch on the paint, the last time they broke a bracket that holds the interior in place. We work hard to have our car stay in immaculate condition and have had multiple negative experiences with this dealership and others. More

The dealership service was great. Everything was explain to me great. The rental was excellent. Everything was explain to me great. The rental was excellent. More

Kyle and the team are excellent. They always go above and beyond yo insure us toner satisfaction. Fair and honest They always go above and beyond yo insure us toner satisfaction. Fair and honest More

The dealership is very clean, easy access by the freeway, very professional and very friendly and has a good amount of new and used vehicles very professional and very friendly and has a good amount of new and used vehicles More

Overall a good experience. The only issue I have had twice happen is oil from the technicians shoes got on my floor Matt’s. Also had to wait almost 20 min to get my car pulled The only issue I have had twice happen is oil from the technicians shoes got on my floor Matt’s. Also had to wait almost 20 min to get my car pulled up after I paid with Kyle. Another employee asked if I needed help and he was able to help get my car as Kyle was with other customers. More

Very nice experience overall. We were greeted right away by Lisa and she was very friendly. Also truly appreciated the gifts when we bought a car. Lisa gave us red roses, a picn We were greeted right away by Lisa and she was very friendly. Also truly appreciated the gifts when we bought a car. Lisa gave us red roses, a picnic bag, blanket, wine glasses, and a cheese/charcuterie board. Thank you Lisa and the rest of the team!! More

On time valet pickup and return. Proactive communication from the advisor. Car returned washed and clean Proactive communication from the advisor. Car returned washed and clean More