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Nissan of Walla Walla - Service Center

Walla Walla, WA

4.0
33 Reviews

33 Reviews of Nissan of Walla Walla - Service Center

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December 19, 2024

I got the service scheduled and completed all within a week. That week happened to be Thanksgiving. The staff was courteous, efficient, and great to work with. I’ve had no issues with the repair. More

by cruchert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Nissan of Walla Walla responded

Thank you for taking the time to leave us such a great review. Our service department strives for customer excellence and we are glad to hear that is what you received when getting your vehicle repaired with us. We appreciate your feedback and will pass this on to the service department employees. If there is anything else that we can assist you with, feel free to reach out to our service department team and they will be more than happy to help. Happy Holidays!!!

December 19, 2024

Came in not knowing what I wanted, they were super patient! Left with a brand new car. Jose was very helpful and Julian! More

by FERNANAR001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fuentes and Matt Brighton
December 14, 2024

Staff were very helpful. I was kept informed on progress and consulted about option's. Overall, it was a very positive experience working with your service team. More

by karlkat61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Professional and timely. I would have liked a call regarding fuel filter needing to be changed. More

by bobyancey63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Nissan of Walla Walla responded

Thank you for your review and bringing to our attention about your fuel filter service. We strive for customer excellence and reviews like yours help us to better service all of our customers service needs. We appreciate your business with us and hope to see you again. Happy Holidays from all of us at Chevrolet Nissan of Walla Walla.

December 07, 2024

Excellent customer service and easy to work with definitely taking my vehicle back for its next service More

by Fuentesjose3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Fernandez Mathew Brighton justin in parts
November 26, 2024

Minerva and Maria were awesome. I had a Dr's appt i had to make and both girls made sure I got out in time. Thank you girls! More

by cruzr67330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Nissan of Walla Walla responded

Thank you for your 5 star review and kind words. We strive to provide the very best customer service to all of our customers. If there is anything else that we can help assist you with, please feel free to reach out to us at 509-529-7000. Have a great day.

November 17, 2024

Service people were nice. The car however is not fixed. My check engine light just came on and it hasn't even been 2 days since I picked up my car. They said they topped it of More

by jade10427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
November 14, 2024

Great customer service, fair pricing and very knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!! More

by altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Fernandez, Justin Hegel, Jose Fuentes
October 21, 2024

The service department did their job my only complaint on them is that I was told i'd get call backs on qoutes or updates on my car and I never would I always had to call to get information but the reason fo More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nissan Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Service is timely, friendly, knowledgeable, and very courteous. Always wanting to earn customer's respect. More

by PattyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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