Nissan of Walla Walla - Service Center

Service people were nice. The car however is not fixed. My check engine light just came on and it hasn't even been 2 days since I picked up my car. They said they topped it of The car however is not fixed. My check engine light just came on and it hasn't even been 2 days since I picked up my car. They said they topped it off with gas and it had less than what I came in with. I called now five times tonight to get a response with no answer and no voicemail box to leave. Very disappointed by the quality of work on my car. More

Great customer service, fair pricing and very knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!! knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!! More

The service department did their job my only complaint on them is that I was told i'd get call backs on qoutes or updates on my car and I never would I always had to call to get information but the reason fo them is that I was told i'd get call backs on qoutes or updates on my car and I never would I always had to call to get information but the reason for my one star review is based on the sales department the person I met with seemed unmotivated to sell me a car both on the phone and in person it was a waste of my time. More

Service is timely, friendly, knowledgeable, and very courteous. Always wanting to earn customer's respect. courteous. Always wanting to earn customer's respect. More

I had a really good experience down there and I love the way they had their customer care and filling out all the paperwork it was great to have them they knew what they were doing and I appreciate that way they had their customer care and filling out all the paperwork it was great to have them they knew what they were doing and I appreciate that More

They charged a fee to use a credit card. A lot of people don’t have 2500$ laying around and they know that. I also asked 5 times for an itemized bill and never received one A lot of people don’t have 2500$ laying around and they know that. I also asked 5 times for an itemized bill and never received one More

Very good service, very friendly people. I will recommend it to my friends in my family. Thank you I will recommend it to my friends in my family. Thank you More

Horrible communication. Vehicle was at dealership for over two weeks with no call. When i called they said they had no record of my truck and they wouldhavea service advisor Vehicle was at dealership for over two weeks with no call. When i called they said they had no record of my truck and they wouldhavea service advisor call me-No call. Drove to dealership personally the next day and they said he worked on it all day the day before and didnt know what was wrong yet. Was told they needed to order tools because of it being an '01. Two hours later they called and said it needed a fuel pump. This was on a Friday and they said pump would be in on Monday. Waited another week with no call. I called and they said the pump just came in but they had no one to work on it. Expressed my concerns to General Mgr and Service Mgr. Truck finally completed 25 days after arriving for only a fuel pump replacement. Terrible service, horrible communication. More

I would highly recommend this dealership customer service was great and everyone was very nice! was great and everyone was very nice! More

My Nissan Rogue had starting problems on Labor Day, fortunately I got the car to the dealership and was able to leave my car to looked at the next. A part had to be ordered while I was out of row. I fortunately I got the car to the dealership and was able to leave my car to looked at the next. A part had to be ordered while I was out of row. I felt my car would be safe at Nissan while I was out of town for two weeks. More