Nissan of Troy

When I came into the dealership and first spoke to Lori about leasing another Jetta, we realized in short order that I had been given some misleading or at least incomplete information by the phone solicit about leasing another Jetta, we realized in short order that I had been given some misleading or at least incomplete information by the phone solicitor who had encouraged me to come in...so a rocky start, which was not her fault. Also I had only a short time available to discuss the deal. Lori, with the help of her manager, was able to help me get the best possible price and terms in short order, and I was able to pick up my car the same day. Lori was respectful of my time, did not play games, and I got a great car and lease. I have had good experiences with Suburban, especially this time! More

I just purchased my first VW at Suburban. I was very leery of purchasing a new car, and did not want to be pressured into buying or ending up with a car I wouldn’t enjoy. I had a great experience at th leery of purchasing a new car, and did not want to be pressured into buying or ending up with a car I wouldn’t enjoy. I had a great experience at this dealership! Brandon Kapplan (the sales guy) was very helpful and knowledgeable; he really went the extra mile to help me get the right VW. I couldn't be happier with my purchase. More

Great Experience. Amir was very helpfull and fast. It was easy and convenient and the sales staff, Darren Nitz, that I spoke with was very informative and was able to educate me on all of VW's car lines. was easy and convenient and the sales staff, Darren Nitz, that I spoke with was very informative and was able to educate me on all of VW's car lines. More

Lori was patient and honest during our decision making process and we felt comfortable working with her. Because of Lori we were able to get everything we wanted out of our new Passat. We drove off the lo process and we felt comfortable working with her. Because of Lori we were able to get everything we wanted out of our new Passat. We drove off the lot very happy! More

working with Scott Brown was great, easy, fast and fair! working with Scott Brown was great, easy, fast and fair! I will reccommend him to everyone. if you are interested in any Nissan , Scott is the one t working with Scott Brown was great, easy, fast and fair! I will reccommend him to everyone. if you are interested in any Nissan , Scott is the one to see. More

Mac has benn my salesman for nearly 10 years, and he has been wonderful. I have sent all my family to him, and everyone loves him. I cannot imagine not doing business with him. been wonderful. I have sent all my family to him, and everyone loves him. I cannot imagine not doing business with him. More

By far the quickest, easiest and most pleasant leasing experience I have had. Lori Card is a great sales person with excellent skills. Would recommend her for anyone who wants the right car. Went in think experience I have had. Lori Card is a great sales person with excellent skills. Would recommend her for anyone who wants the right car. Went in thinking we need a truck, Lori showed us how more beneficial a Passat is for extra space. She was 1000% right. Thanks Lori! More

Tom is an excellent salesman. My husband, my son and I came in looking to cut our car debt in half. When we visited, we currently owed about 14,000 for My 2011 Chevy Cruze. I was upfront in telling Tom th came in looking to cut our car debt in half. When we visited, we currently owed about 14,000 for My 2011 Chevy Cruze. I was upfront in telling Tom that I wanted a fairly inexpensive car. He didn't treat me with disgust or roll his eyes or anything like that because I was purchasing a used, inexpensive car. He just smiled and said alright let's see what we can do. I purchased a used 2004 Malibu Maxx and I am completely satisfied with my purchase. It just about cut my car debt in half. The loan I previously had was only for six years and the Maxx was only four years. The purchase of the Maxx also helped to lower our monthly payments by almost $150 between insurance and car payments, which is awesome. We came in on a Saturday and Tom literally spent hours just sitting there with us trying to crunch numbers and figure out what cars were available and which ones were most suitable to my family. We came back on Monday, traded in the cruze and drove away with our new (used) Malibu Maxx. Not only did Tom work quickly, but he was extremely kind and always had a smile on his face. Tom and his manager worked some magic with my trade to get me the payment-per-month I needed. Throughout the process, he never seemed bothered by my calls or questions before we traded in for the Maxx. Our family will most definitely come back to this dealership and work with Tom again if we need another car (hopefully next time we can afford a bigger purchase). We are also proud to recommend this dealership to anybody who is in need a new or used car. Thank you for such a positive experience at your dealership. More

I had a great experience at Suburban Nissan with my salesperson, Thomas Marvaso. I was looking for something very specific, and Thomas took a lot of time with me determining exactly what I wanted. Than salesperson, Thomas Marvaso. I was looking for something very specific, and Thomas took a lot of time with me determining exactly what I wanted. Thanks and am so happy with my new car. More

Che and his sales team really made me feel valued and they didn't try to size me up. They listened to what I said and got me into the vehicle that I wanted comfortably, without too much pressure (compare they didn't try to size me up. They listened to what I said and got me into the vehicle that I wanted comfortably, without too much pressure (compared to the games many played at other dealerships and didn't really think I had the money to get a new vehicle at 25). They are great about communication, which I really appreciated and have followed up with me a couple of times with my purchase to make sure I am happy. I am more so -- I am elated that at 25 I got a great experience acquiring my new CX-5. Thanks Che, Jeff and team -- Great experience and a great new ride! More