Nissan of Troy

Buying Used I was looking to purchase a used car quickly but did not want to feel rushed into a decision. I had a very positive experience at Suburban Nissan of T I was looking to purchase a used car quickly but did not want to feel rushed into a decision. I had a very positive experience at Suburban Nissan of Troy and ended up with a car that had everything I want and was still right on point with my budget. I am very happy with my new purchase and with the service I received. More

Great service Melanie is absolutely wonderful. She answered all of my questions and provided excellent customer service. She genuinely shows care and is very knowl Melanie is absolutely wonderful. She answered all of my questions and provided excellent customer service. She genuinely shows care and is very knowledgeable. Thank you! More

FANTASTIC The gentlemen who took care of me at Suburban Nissan went above and beyond to find the right car for me at a price I could afford. I am more than ple The gentlemen who took care of me at Suburban Nissan went above and beyond to find the right car for me at a price I could afford. I am more than please with the car and the service I received. Their cards are in my pocket to be handed to anyone I know who needs a new or used vehicle. Thanks you Gentlemen! You were great! Marilyn Rotko More

Excellent Service Jermaine went over and above any expectation I ever had for a dealer. He was efficient and met all our needs. He worked quickly to get us the car we Jermaine went over and above any expectation I ever had for a dealer. He was efficient and met all our needs. He worked quickly to get us the car we wanted at the price we agreed on. His follow up was superb and I would highly recommend him as your sales person at this dealer. I'll be back to see him for my next car. Thank you Jermaine for making our car purchase so smooth! More

I'm very happy with my experience here. The truck I bought was older and had a few problems, which were fully disclosed. The dealership ended up fixing almost all of them with no extra cost to myself e bought was older and had a few problems, which were fully disclosed. The dealership ended up fixing almost all of them with no extra cost to myself even though it was being sold "as is". Steve made the entire process simple and understandable. This was the first time I had to take a loan out on a vehicle and it couldn't have been easier. More

I recently bought a 2008 SAAB 9-3 Aero from Suburban Imports of Troy. I have been looking to get this car for a long time and went to many other dealerships to purchase but to no avail. This purchase w Imports of Troy. I have been looking to get this car for a long time and went to many other dealerships to purchase but to no avail. This purchase was very important to me because it was the first car I would finance. Steve Elich made this process as seamless as possible, he was very product knowledgeable, and provided an excellent overall customer service experience. I had a really crummy experience at another Suburban dealership out in Novi (Infiniti) that made me feel very uncomfortable and it felt like I was nothing more then a sale. Steve put me at ease with purchase and always inquired if I had any question and took care of any problems in a timely manner. I would highly recommend Steve Elich to all of my friends please keep up the good work! More

I was on tight timing to buy a car for my son, and I was trying to do it remotely from another state. I was working with a dealer closer to my son's apartment, as I didn't want him to have to drive too far trying to do it remotely from another state. I was working with a dealer closer to my son's apartment, as I didn't want him to have to drive too far. The dealers were in the same Suburban family, so I thought they could leverage used cars from other Suburban metro dealers. However that didn't turn out to be too practical, given the time to shuttle vehicles. So I decided to work with their local stock and the local dealers wouldn't find cars to meet my price point, no matter how hard I tried. So with basically only days to go on my son's authorized rental, I decided to go direct to the Suburban Troy group direct. I found several cars right away that met my needs, and had my son drive them all in the same trip. Shira at Suburban Imports was very helpful, very responsive to my questions, and worked with me to get a test drive scheduled for when my son could be out there. Then Steve offered to pick my son up at the local rental car office ( didn't end up being necessary, but was nice), supplied extra pictures on the car, gave me wire transfer information, and did the whole transaction remotely. He also let me know what was serviced on the car. The sale went off without a hitch and I got the exact kind of car I wanted. Kudos to both Shira and Steve. More

I really appreciated the treatment I received from Michael Demas. He always listened and helped me with what I needed. After I realized that the Fit was the car for me, instead of just thanking me, he Michael Demas. He always listened and helped me with what I needed. After I realized that the Fit was the car for me, instead of just thanking me, he made sure to refer me to another salesman at another store. He even personally called Suburban Honda to ensure I was treated right. Because of that, I've always recommended him to my friends. More

From the moment I walked in the door the Steve made me feel welcome. I was treated with respect, and there was no pressure to buy or make a decision. I had a good experience overall. feel welcome. I was treated with respect, and there was no pressure to buy or make a decision. I had a good experience overall. More

Michael is friendly and courteous. He was able to get me a great deal and some extras thrown in. I would definitely go to him again for a new car. a great deal and some extras thrown in. I would definitely go to him again for a new car. More