Nissan of Troy

Fantastic Customer Service when leasing a car Everyone was very pleasant and helpful. Jermaine Phill went above and beyond to ensure that I had all the information I needed, allowed me to ask que Everyone was very pleasant and helpful. Jermaine Phill went above and beyond to ensure that I had all the information I needed, allowed me to ask questions, and explained everything in great detail. He showed me all the features available in the car and set up my blue tooth for me. His personality is wonderful! He always has a smile and made me feel like I really mattered. I will definitely recommend Jermaine to my friends and family. More

Splendid Service department under Chris Lange When I complained about the price of parts that had been installed at a service man's recommendation, the Service Manager, Chris Lange, called me and When I complained about the price of parts that had been installed at a service man's recommendation, the Service Manager, Chris Lange, called me and asked me to come back. He made sure that I was happy with the work done, and reduced the price. This dealership has always served me very satisfactorily, both sales and service, for the past ten years. More

Purchased a used vehicle Rob was so helpful and made my car buying experience much better than expected. He was very patient and accommodating throughout the whole entire proc Rob was so helpful and made my car buying experience much better than expected. He was very patient and accommodating throughout the whole entire process. I will definitely recommend this dealership to my family and friends. More

Wonderful Experience Jermaine Phill helped me get out of my lease months early. He found exactly what I was looking for, and he made sure all of my needs were met. Jermaine Phill helped me get out of my lease months early. He found exactly what I was looking for, and he made sure all of my needs were met. More

Trading up with my Altima I visited Suburban Nissan to have my 2012 Altima serviced a month before the lease was up. After a chat and a test drive with the 2015 Altima, Laith Z I visited Suburban Nissan to have my 2012 Altima serviced a month before the lease was up. After a chat and a test drive with the 2015 Altima, Laith Zelfa won the bet and I drove off in my beautiful new chocolate brown Altima. Laith is wonderful. He does not behave like a "car salesman," but like a gentleman who knows how to make people feel welcomed and heard. This is my sixth Nissan and I continue to love the makes and models I have driven. Laith did a great job of keeping me a happy Nissan customer. More

Excellent Experience We came to the dealership to test drive a Nissan Altima. Rob Risse was very kind and friendly and knowledgeable about the product. He worked hard to We came to the dealership to test drive a Nissan Altima. Rob Risse was very kind and friendly and knowledgeable about the product. He worked hard to get us the best deal for our trade-in. We thank the sales manager and staff for a pleasant buying experience. More

Best Car Buying Experience Ever It started with sitting down with Che Shaydak, Sales Manager, who found the perfect car to Jermaine Phill finalizing everything and sending me away in It started with sitting down with Che Shaydak, Sales Manager, who found the perfect car to Jermaine Phill finalizing everything and sending me away in my new perfect car. Jermaine was wonderful to work with, explained everything and made sure I understood. He was also funny and easy going. Which was awesome! The icing on the cake was how kind he was to my six year old. I can't say enough about the entire staff at Suburban Nissan. I can tell you - you'd be a fool not to ask to work with Jermaine and Che. They truly made this my best car leasing experience ever!!! More

A Merry Christmas To Me! Went to the dealership to discuss my options in my lease as well to test drive the new Altima. Mike Lull and Che Shaydak was AWSOME! They were very a Went to the dealership to discuss my options in my lease as well to test drive the new Altima. Mike Lull and Che Shaydak was AWSOME! They were very attentive and friendly to me and gave me great options to choose from. I ended up getting a new Altima for Christmas! More

My experience was excellent. Jermaine was excellent. He provided everything we needed. He made our car buying experience very easy. From the time we arrived until our departure Jermaine was excellent. He provided everything we needed. He made our car buying experience very easy. From the time we arrived until our departure he worked very hard to meet our needs. More