2,232 Reviews of Nissan of South Bay - Service Center
Took car in for service, had same issue a year ago, told them to check history and replace same part. They ignored history wasted weeks of my time, crashed my car when I came to pick it up, sent it to body them to check history and replace same part. They ignored history wasted weeks of my time, crashed my car when I came to pick it up, sent it to body shop, repair was never done. Brought it back, they claimed it worked correctly, refused to do anything further. Had to take car to another dealer. Never go to this dealer! More
The service charge for diagnostics was not explained properly to me even after I asked for the price. I was under the impression that the price I was told was all inclusive not per concern diagnosed so properly to me even after I asked for the price. I was under the impression that the price I was told was all inclusive not per concern diagnosed so I ended up having to pay more than I expected because I had 2 concerns diagnosed. All in all a bad experience as I had to wait a whole day just to diagnose my car only to be told what I already knew. More
Very good service. Nothing to complain about. I will tell my friends about the excellant service Torrance Nissan does. You have my business for a long time my friends about the excellant service Torrance Nissan does. You have my business for a long time More
I always get good service nice group of people who seem to care an always have the answer to t needs, I just wish I had more time to learn more about my car to care an always have the answer to t needs, I just wish I had more time to learn more about my car More
The service department did a great job of diagnosing the problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs. problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs. More
Service Dept lacks Customer Service skills, slow response, slow to repair, failure to test repairs, lack of energy and enthusiasm, lots of standing around, parts not stocked, what more can I say! response, slow to repair, failure to test repairs, lack of energy and enthusiasm, lots of standing around, parts not stocked, what more can I say! More
During my first visit at the Torrance Nissan Dealer, Claudio was the first team member I met of the Nissan dealer. He is very attentive, detail oriented and his customer service skills are great! I cur Claudio was the first team member I met of the Nissan dealer. He is very attentive, detail oriented and his customer service skills are great! I currently go to Huntington for my car service, but from this point forward I will get my service done at Torrance Nissan. Great service, great hospitality and great atmosphere. More
David my service rep was fantastic!! I went to service my vehicle without my husband and he was completely patient with me in explaining everything and was positive ...made me feel at ease. Thank you for do vehicle without my husband and he was completely patient with me in explaining everything and was positive ...made me feel at ease. Thank you for doing an amazing job David!! More
It was nice of them to arrange a ride from Lyft while my car was being serviced. Took much longer than initially told so I’m talking off a star. Otherwise it was great. car was being serviced. Took much longer than initially told so I’m talking off a star. Otherwise it was great. More
This was my first time coming here and was quickly attended. An employee saw my confusion when I first arrived and immediately helped me. From arriving to picking up my car, it took less that 20 minut attended. An employee saw my confusion when I first arrived and immediately helped me. From arriving to picking up my car, it took less that 20 minutes. Overall, I’d go again for any car maintenance. More