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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,233 Reviews

2,233 Reviews of Nissan of South Bay - Service Center

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December 01, 2020

Service was fine except I'm still getting a notification on my dash for an oil change which means I have to come back in. Was also disappointed that not all staff members were wearing their masks at all / w More

by WILLETCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Service technician Manny or Mitch. I Can't remember. They were great. Fast and great service. Would definitely com back again. Would recommend. Great team More

by Hectorvargasjr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mitch Quintana
December 01, 2020

My service experience was all very positive. Mitch did a great job keeping me informed of the progress of my repair and dealt directly with the insurance company for payment arrangements. More

by JLMARSCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
November 30, 2020

Awesome dealer ship I really like the service I even referred some to purchase a car there and they did the same day I had my car serviced More

by TANYAHLYNNE1980agmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez, Jordan Blas
Dec 03, 2020 -

Nissan of Torrance responded

Hello Tanya, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 30, 2020

Good service finish service in good time they where very friendly .they detail my truck when they finish with the repairs .they did a good clean job More

by ZAMORAGENARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Nissan of Torrance responded

Hi Genaro, thank you so much for your positive comments about Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Eliabeth Reyes Customer Relations Manager

November 30, 2020

Amazing service and well oriented business. Best dealership that I've been to and will continue to go to without a doubt. Family friendly and make sure to get you in an out in a accurate time withou More

by Dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Claudio Gutierrez
Dec 03, 2020 -

Nissan of Torrance responded

Hello Dj, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 30, 2020

Many and Alberto were absolutely fantastic. They took very good care of me and were efficient in addressing my car issue especially since I was in a road trip and needed help right away. So grateful for More

by KHAMADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Martinez, Manny Villegas
Dec 03, 2020 -

Nissan of Torrance responded

Hello Khamady, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2020

We would like to thank Veronica for all her help. She gave us all the info we needed and we didn’t feel like she was forcing us to buy. I appreciated that. More

by TINASEGURA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Hernandez
Nov 29, 2020 -

Nissan of Torrance responded

Hello Tina, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2020

Great job. I had an appointment, but was a little late. When I called the lady on the phone said no problem drive safe. David explained everything that was going on. Good job. More

by Pamelaeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Nissan of Torrance responded

Hello Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2020

I gave Nissan 4 stars only because of Mitch. Good attitude good service. Majority of Employees don’t even acknowledge you. Service used to be better. Service has dropped. Not happy. Mitch is good bu More

by CHEVYMAN6568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mitch Quintana
Nov 29, 2020 -

Nissan of Torrance responded

Hello, we are glad that Mitch provided a positive experience. However we are disappointed to hear about your experience with the rest of our team. This will be topic of discussion at our next meeting. We hope you consider us again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager+

Nov 29, 2020 -

CHEVYMAN6568 responded

I hope our next experience with Torrance Nissan will also be better. If not I will definitely change to a different dealer. My wife used to like going here not anymore. She also wants to try one last time.

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