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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,233 Reviews

2,233 Reviews of Nissan of South Bay - Service Center

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December 14, 2020

Given that this dealership doesn't seem to put much emphasis on EV's, I think I got excellent service and service advise! I just need to add words because you want me to be overly talkative! I like to More

by MCHIONOCAPINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Veronica Hernandez
Dec 19, 2020 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regrds, Elizabeth Reyes Customer Relations Manager

December 12, 2020

Great customer service experience would highly recommended . I have brought my car into the service department many times over the years and I have always been happy with the work. More

by DAVIDAH1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2020

Thanks for the good service I highly recommended when I got there Mitch approach to me with great customer service.,Thanks Mitch for been very kind with me and the warranty., More

by VIRGELIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
Dec 19, 2020 -

Nissan of Torrance responded

Virgeliar, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2020

There was a little bit of a wait but it wasn’t to long. Service was fast! Customer service was excellent & everyone was helpful & friendly. More

by KATRINAGUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Nissan of Torrance responded

Hi Katrina, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 10, 2020

Good dealership associates are knowledgeable and friendly. I have been with them for over eight years, brought my car new in 2012. Mr Jordan kept me inform about my car and made sure I wasn’t inconv More

by GWEN.MAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hi Gwen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 10, 2020

Nissan Torrance provides the First class service for both of my cars (Rogue & Kicks) thanks to my service advisor Jordan Blas, it was the best experience at all levels and the quality of the service is incre More

by THEALEE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hansen, Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello Thea, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2020

These 3 guys mentioned below is awesome!!!!And These 3 guys mentioned below is awesome!!!! And definitely a pleasure for me to keep coming back.... Thanks guys for your excellent service, Great j More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hello Audrey, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. It's reviews like these that give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kin Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2020

Work performed on time. Price estimate (with helpful coupons) did not increase upon completion of work. The service manager was excellent and provided accurate status throughout. More

by PDC8425
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Pdc8425, we're happy you found our staff to be so supportive during your experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2020

The service staff was nice. The cashier gave me a major attitude when I asked if she could add some snacks to the snack basket which was empty. More

by TONIANN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know her name. She was at the cashier desk. , Veronica Hernandez
Dec 19, 2020 -

Nissan of Torrance responded

Hello, Thank you for taking the time to let us know how we did. We will bring this up to our Service Manager as this type of behavior is not ok. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Dec 19, 2020 -

TONIANN2 responded

Thank you!!

December 08, 2020

I don't fill like my oil change was change, cause when I drive it's doesn't smooth at all. And car wash doesn't clean More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Dec 24, 2020 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 at your earliest convenience and we will do our best to resolve this with you.

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