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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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October 19, 2020

Chris the man who helped me out was awesome. He didn’t try to sell me on the things that may be required maintenance, I’ll be back later to fix the rest of the concerns. More

by GIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 29, 2020 -

Nissan of Torrance responded

Hello Gio, we are so happy to read such a great review about Nissan Of Torrance! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 19, 2020

Friendly but not very efficient. Service departament hours changed from 7am to 8am for opening. Took too long to turnover the car. Was not given an estimate. Does not appear to have resolved the steer More

by Glicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 29, 2020 -

Nissan of Torrance responded

Hello Glicia, Thank you for taking the time to tell us about your recent experience. We are disappointed to hear about your experience. Please give us a call at your earliest convenience at 310-536-4000 x2249 so that we can work toward a resolution. We look forward to hearing from you. Kind Re gards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Great attitude and helpful staff. Felt appreciated and valued. Can't thank their service team and their management. Received a follow call from Elizabeth and she was very attentive and thank me for my bus More

by Jlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Service was great’ will bring all my vehicles here In the future. Thank you for the service. Would recommend a hot dog stand for Saturday More

by MNQUINTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Oct 29, 2020 -

Nissan of Torrance responded

Hello Mnquintana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thanks again for the recommendation, and have an amazing day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2020

Manny and everyone was great! He was knowledgeable and very friendly. The car was ready at the time promised and they even offered me a ride within a 10 mile radius if I wanted to get food or anything More

by EHOYKIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Villegas
Oct 29, 2020 -

Nissan of Torrance responded

Hello Ehoykif, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2020

Claudio and everyone I spoke to were really helpful! I will certainly be visiting this same service center if I need to do so in the future. More

by MARITZA.MIRANDA3765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio
Oct 29, 2020 -

Nissan of Torrance responded

Hello Maritza, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2020

Great customer service. David who assisted me was very professional, helpful and accommodating. Texting to update customer of the status is an awesome way to let customers know of the work status. Great j More

by MIDEASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
Oct 29, 2020 -

Nissan of Torrance responded

Hello Midea Sanchez, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 13, 2020

Chris was great and kept me updated on vehicle The Chris was great and kept me updated on vehicle The service was done within 24 hours and they even washed and vacuum my car. I will for sure be back More

by CLAUDIACKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 15, 2020 -

Nissan of Torrance responded

Hello Claudia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Please don't hesitate to reach out to us if there's anything more we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2020

Mitch and the team were great. Addressed all issues / concerns and took care of them. Can’t say enough about the great service. Very satisfied More

by NEFFNCHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Oct 13, 2020 -

Nissan of Torrance responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2020

Really friendly,on time with the appointment didn't have to wait long offered me coffee and pastries and very polite and honest. Great job. 5stars More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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