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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,233 Reviews

2,233 Reviews of Nissan of South Bay - Service Center

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December 31, 2020

Tell your employees to wear their masks during a global pandemic. Also, it took five hours to figure out why my check engine light was on. More

by KIRASHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Nissan of Torrance responded

Hi Kirasherman, we can assure you that we do not find this type of behavior acceptable. We understand the severity of this pandemic and we are doing our best to keep our Customers and employees safe. We will continue to reiterate on the importance of wearing a mask. As for diagnosing a vehicle, each diagnosis is different and we do ask to keep the car for a few hours. Thank you for your feedback.

December 26, 2020

Very nice place to service your car. I have been coming here for over five years now and l always have the peace of mind of servicing my car at this location. More

by TINAEZEALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 28, 2020 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 26, 2020

After Oscar left I thought I was not going to find the same level of service until I met Mia at my last visit and she was able to provide me with excellent service from beginning to end. More

by tmasciotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia
Dec 28, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We're looking forward to your next visit with us! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 25, 2020

All staff led by account manager Jordan were courteous, friendly and pleasant. Made the service experience smooth and trouble free! Thank you Nissan Torrance team! More

by IVRNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier for 12/23/20, Jordan Blas
Dec 28, 2020 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 24, 2020

super happy with claudio, he is very specific explaning what i need, manny is no good he dont know what he is doing, claudio is excelent, merry christmas and happy new year More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 28, 2020 -

Nissan of Torrance responded

Hello Vladimir, Thank you for the kind review regarding your experience with Claudio. We are sorry to hear that Manny did not meet your needs. Claudio will be more than happy to assist you on your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 23, 2020

I was pleased and satisfied w/my service rep and the young lady that assisted me when I arrived.I appreciated the customer service I received from Jordan and everyone who assisted me More

by LATANYASTAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who I met when I pulled up. Was helpful,friendly and efficient, Jordan Blas
Dec 28, 2020 -

Nissan of Torrance responded

Hi Latanya, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 22, 2020

Staff was very efficient and attentive. No issues. Service performed on time. Even got a free car wash which was not expected. Thanks for the free wipers! More

by K21417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind regards, Elizabeth Reyes Customer Relations Manager

December 22, 2020

The service department was excellent in the service of my Leaf. They had ready when promised and even gave a thorough cleaning inside and out. Thank you Jordan. More

by CARLOSEV2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello Carlos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 21, 2020

Excellent service on my son’s car. Jordan is a top Associate and treated us well. He is very professional. We will be back for routine and special service. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2020

Friendly staff, very good communication with Chris and Victoria, got the work completed in good time, car was washed and detailed. Good job all round! More

by IANC_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Dec 24, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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