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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,234 Reviews

2,234 Reviews of Nissan of South Bay - Service Center

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January 25, 2021

My car was ready and service tech was taking lunch. I understand but have another tech take care of closing me out!! Not wait for lunch break to be over. More

by trinadebose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Have no idea
Feb 11, 2021 -

Nissan of Torrance responded

Hello, I am very sorry to hear about your experience. We have a partner system, which means that if an Advisor is out, they have a partner to take care of their customers. I am not sure how this happened, but this has been addressed to make sure that this does not happen again. We hope you're willing to give us a second chance. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 25, 2021

Friendly staff. Great customer service. Got me in and out within a reasonable time frame. Would definitely recommend this dealership. It's always best to use their appointment system as well. It helps! More

by KALICHICK76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Jan 28, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Your satisfaction is our top priority. We hope to see you soon!

January 24, 2021

Claudio and Josie are the best and Miguel is the best manager ever ,also the team work great together,.brenda is great as well .your team is the. BEST. Thank you More

by LOUISDRIVER41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hansen, Claudio Gutierrez, Mitch Quintana
Jan 26, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 23, 2021

I went to see Claudio at the service department. I took him my frontier. He took good care of me, explain everything with details. Very good service. I will definitely recommend my friends and family to go More

by JRENRI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Jan 26, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 21, 2021

I got the best service. Thanks to David Campos for helping me out. I have always gone to Nissan of Torrance to buy car and service my cars. More

by YADIGODINA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Nissan of Torrance responded

Hello Yadi, we are so happy to read such a great review about Nissan Of Torrance. Reviews like this give us motivation and help us ensure we provide high-quality care. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 21, 2021

Great people... very kind and great service... good deals too....very welcoming and trustable service... got my battery changed and fuel induction with oil change. More

by NITHYAELANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 21, 2021

I came there 2 weeks ago for oil change. The customer service was great and I’m satisfied with it. They did it at the reasonable time and did a paper work. Thank you and I wish you the best More

by RAHIMMEHBOD2I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Young
Jan 27, 2021 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! It is experiences like yours that really keep us motivated! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 20, 2021

They do a very fine job, however, the size of the dealer ship make it very difficult to get your car serviced by this dealership. More

by CKDFKJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be supportive during your experience here at Nissan Of Torrance. Unfortunately we are a smaller facility but we do put all of our focus on providing our customers with Top quality service. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 20, 2021

Everyone is very friendly at Nissan of South Bay, especially, Service Dept. people. Thanks to Serve Dept. Manager, Claudio for taking care of my old Nissan for years with your kind, honest service sp More

by Rieko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
Jan 26, 2021 -

Nissan of Torrance responded

Rieko, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 18, 2021

I love Nissan of Torrance. The staff is very helpful and nice. Mia helped me out a lot and got my car running smoothly! Thanks! More

by SHEMA7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young, Claudio Gutierrez
Jan 19, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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