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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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December 02, 2020

Service was super quick and I was told it would be 2 hour. Actually it was done in 1 hour. This was the fastest time More

by JUL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dont recall
December 02, 2020

It took a long time to wait for the car. As I was walking around the dealership I noticed the car was parked on the lot ready but no one told me that and I was there at the dealership. More

by vice59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
December 02, 2020

I’ve had the pleasure of working with Manny. He is very polite and professional and has always met my high expectations. Makes recommendations, Is not pushy and keeps me up to date regarding me vehicle. More

by ecy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
December 02, 2020

I was very satisfied with the service, and David was very helpful. I came in for my regular oil change. Even though it was just an oil change, I still was treated as if I was buying a car. More

by ZEPPY32164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 01, 2020

Claudio is a friendly face in a crowd. He is always so helpful and just stands out with a positive apporach in getting the job done! He is such a quality team member and a great representation of the stan More

by nickieebee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 03, 2020 -

Nissan of Torrance responded

Hello Nickieebee3, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 01, 2020

Service was fine except I'm still getting a notification on my dash for an oil change which means I have to come back in. Was also disappointed that not all staff members were wearing their masks at all / w More

by WILLETCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

Service technician Manny or Mitch. I Can't remember. They were great. Fast and great service. Would definitely com back again. Would recommend. Great team More

by Hectorvargasjr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mitch Quintana
December 01, 2020

My service experience was all very positive. Mitch did a great job keeping me informed of the progress of my repair and dealt directly with the insurance company for payment arrangements. More

by JLMARSCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
November 30, 2020

Awesome dealer ship I really like the service I even referred some to purchase a car there and they did the same day I had my car serviced More

by TANYAHLYNNE1980agmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez, Jordan Blas
Dec 03, 2020 -

Nissan of Torrance responded

Hello Tanya, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 30, 2020

Good service finish service in good time they where very friendly .they detail my truck when they finish with the repairs .they did a good clean job More

by ZAMORAGENARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Nissan of Torrance responded

Hi Genaro, thank you so much for your positive comments about Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Eliabeth Reyes Customer Relations Manager

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