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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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December 10, 2020

Nissan Torrance provides the First class service for both of my cars (Rogue & Kicks) thanks to my service advisor Jordan Blas, it was the best experience at all levels and the quality of the service is incre More

by THEALEE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hansen, Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello Thea, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2020

These 3 guys mentioned below is awesome!!!!And These 3 guys mentioned below is awesome!!!! And definitely a pleasure for me to keep coming back.... Thanks guys for your excellent service, Great j More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hello Audrey, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. It's reviews like these that give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kin Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2020

Work performed on time. Price estimate (with helpful coupons) did not increase upon completion of work. The service manager was excellent and provided accurate status throughout. More

by PDC8425
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Pdc8425, we're happy you found our staff to be so supportive during your experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2020

The service staff was nice. The cashier gave me a major attitude when I asked if she could add some snacks to the snack basket which was empty. More

by TONIANN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know her name. She was at the cashier desk. , Veronica Hernandez
Dec 19, 2020 -

Nissan of Torrance responded

Hello, Thank you for taking the time to let us know how we did. We will bring this up to our Service Manager as this type of behavior is not ok. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Dec 19, 2020 -

TONIANN2 responded

Thank you!!

December 08, 2020

I don't fill like my oil change was change, cause when I drive it's doesn't smooth at all. And car wash doesn't clean More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Dec 24, 2020 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 at your earliest convenience and we will do our best to resolve this with you.

December 08, 2020

Dealership is great; great staff and great technicians. My vehicle had issues starting and it turned out to be the break pedal/start button switch that was faulty. Fist visit, tech thought it was the batte More

by jtbrad33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
Dec 19, 2020 -

Nissan of Torrance responded

Hi! We're so happy we were able to help you out! We are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2020

The worst experience of my life! Bought my car in for an axle noise diagnosed by independent mechanic, and you guys replaced unnecessary my transmission, putting my car halfway back together. It took me a m More

by Monika
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Hernandez, Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello Monika, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our Team did their best to do right by you, we also worked closely with the manufacture. We are glad that your vehicle is now fixed and working properly. Take care!

December 08, 2020

Jordan Blas services are on point going the extra to make sure things are being service good customer service, greatly appreciated. Thank You More

by KATFAITHCEJA
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 04, 2020

Great service! I was treated with respect and they did their work promptly. Claudio rushed to get my car checked in when I arrived and texted me when it was completed. Thanks guys! More

by DPET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We look forward to your next visit! Take care! Kind regards, Elizabeth Reyes Customer Relations Manager

December 03, 2020

the service was thorough and done in a timely matter. Other work was recommened and taken. would return there again and Manuel Villegas was pleasant and helpful. More

by MO3977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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