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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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December 16, 2020

i am very satisfied, all your employee are very kind esp. mr. claudio, everytime i came i got what i need he helps me very much More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the ladies on tge cashier, Claudio Gutierrez
Dec 24, 2020 -

Nissan of Torrance responded

Hello Vladimir, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 16, 2020

It was a good experience. No complaints and I would recommend this to friends and family. They gave us a good price and were nice. More

by SHEINRLD_MRNIKAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 16, 2020

Clean, friendly, kept me informed, done close to when promised, car wash, could have used some bottled water, competing tv and Christmas music on, I'll be back. More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, Claudio Gutierrez
Dec 24, 2020 -

Nissan of Torrance responded

Hi Maggie, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 14, 2020

very bad customer service very unfriendly agent when we can have a spanish speaking agent have it and don't call someone else to translate More

by Alejandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia
Dec 31, 2020 -

Nissan of Torrance responded

Hi Alejandra, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or email us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 14, 2020

Dealer seemed very cramped for space. The yard was chock and block full. Was concerned that car doors would get banged up. No issues with this though, just seemed disorganized. More

by ANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello Andre, Thank you for taking the time to tell us about your recent experience. Thank you fo addressing your concerns, as your feedback is extremely important to us. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Realtions Manager

December 14, 2020

Given that this dealership doesn't seem to put much emphasis on EV's, I think I got excellent service and service advise! I just need to add words because you want me to be overly talkative! I like to More

by MCHIONOCAPINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Veronica Hernandez
Dec 19, 2020 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regrds, Elizabeth Reyes Customer Relations Manager

December 12, 2020

Great customer service experience would highly recommended . I have brought my car into the service department many times over the years and I have always been happy with the work. More

by DAVIDAH1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2020

Thanks for the good service I highly recommended when I got there Mitch approach to me with great customer service.,Thanks Mitch for been very kind with me and the warranty., More

by VIRGELIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
Dec 19, 2020 -

Nissan of Torrance responded

Virgeliar, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2020

There was a little bit of a wait but it wasn’t to long. Service was fast! Customer service was excellent & everyone was helpful & friendly. More

by KATRINAGUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Nissan of Torrance responded

Hi Katrina, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 10, 2020

Good dealership associates are knowledgeable and friendly. I have been with them for over eight years, brought my car new in 2012. Mr Jordan kept me inform about my car and made sure I wasn’t inconv More

by GWEN.MAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 19, 2020 -

Nissan of Torrance responded

Hi Gwen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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