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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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December 23, 2020

I was pleased and satisfied w/my service rep and the young lady that assisted me when I arrived.I appreciated the customer service I received from Jordan and everyone who assisted me More

by LATANYASTAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who I met when I pulled up. Was helpful,friendly and efficient, Jordan Blas
Dec 28, 2020 -

Nissan of Torrance responded

Hi Latanya, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 22, 2020

Staff was very efficient and attentive. No issues. Service performed on time. Even got a free car wash which was not expected. Thanks for the free wipers! More

by K21417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind regards, Elizabeth Reyes Customer Relations Manager

December 22, 2020

The service department was excellent in the service of my Leaf. They had ready when promised and even gave a thorough cleaning inside and out. Thank you Jordan. More

by CARLOSEV2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello Carlos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 21, 2020

Excellent service on my son’s car. Jordan is a top Associate and treated us well. He is very professional. We will be back for routine and special service. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Blas
Dec 24, 2020 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 20, 2020

Friendly staff, very good communication with Chris and Victoria, got the work completed in good time, car was washed and detailed. Good job all round! More

by IANC_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Dec 24, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 19, 2020

Manny, service advisor is wonderful and Ryan service tech who I have gone to for over 25 years and serviced all my Nissan vehicles is why I continue to come to Nissan of Torrance. More

by Mini4triD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - technician , Manny Villegas
Dec 24, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2020

Every time I go something “additional” is wrong with the car. I don’t notice anything wrong with the car but when I take it for oil change they always say something else is wrong and will be replace under w More

by BORDERBOYLA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Enriquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Jordan Blas
Jan 05, 2021 -

Nissan of Torrance responded

Hello, I am so sorry to hear about your experience . We perform a multipoint inspection to all vehicles and have to go over the Technicians findings. Although we understand that you may have doubts about the repairs or maintenances that are being recommended, you can always speak to the Tech making the recommendation. We have no problem explaining and showing our customers why we are recommending the service. Keep in mind that sometimes they make recommendations based on the mileage and following the Manufacture recommended services. You also have the right to decline the recommendations. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2020

Mia Young was awesome, and the service was excellent. I feel the overall experience was better than most dealership service centers. I especially love the $40 synthetic oil change service. More

by Sherwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Dec 24, 2020 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 18, 2020

This dealership has always put Customer Service ahead of trying to make a buck and get you out the door. Their location, hours and communication skills has always been wonderful. More

by Katrin T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Dec 24, 2020 -

Nissan of Torrance responded

Hi Katrin, thank you so much for your positive comments about Nissan Of Torrance! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 17, 2020

Excellent services. Manny was very professional. He explained detail by detail of the issues my car had. Great job on his part. Thank you Manny. More

by RUN_90001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Dec 24, 2020 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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