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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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January 12, 2021

The service was good, the representative Christ was excellent I enjoyed every moment with him, fun, great sense of humor, and takes care of business. More

by MADCAPOODLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you have any further questions, please don't hesitate to reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 11, 2021

Mia was extremely helpful and friendly, and the lead technician got my got fixed beautifully. It was annoying I couldn't be seen when scheduled originally on Thursday though, would have preferred to ha More

by CheshireKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia
Jan 16, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 10, 2021

Great dealership, friendly staff their service is always very attentive. The only bummer is that their waiting area is too small, some outside seating would be great. More

by RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jan 16, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your feedback; outdoor seating would be a great idea! I will discuss with our Management team as our space is limited. Thank you once again. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 08, 2021

Couldn't be more pleased. Went to this dealer because my Long Beach dealer had closed for good. For peace of mind - for work guarantee and not having to skip any necessary things that would need to be addr More

by XPRESS2WDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia
Jan 16, 2021 -

Nissan of Torrance responded

Hello, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Jan 16, 2021 -

XPRESS2WDC responded

😊 thanks you guys

January 08, 2021

First time at your service department. The service was very good and the people were very friendly too. The price for the service seems a little high. More

by LAFAN825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this positive review! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 07, 2021

Will not be returning to this location for service. Bad service. Long wait time even though i scheduled an appt, i was told appt doesnt matter only guarantees that your car wil be SERVICED THAT DAY, which More

by Tishaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Nissan of Torrance responded

Hello Tisha, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com or (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 05, 2021

Mia young is the only reason I take my 2018 Nissan Armada to your location. She provides the best customer service. We love adore her. More

by RROSSOW9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jan 06, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 02, 2021

Unorganized. Poor customer service. Cashiers ignore you. Paperwork isn't ready and doesn't come without follow-up from you, car comes back more dirty than when it was dropped off. Wasn't told about fees ah More

by ADB240Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Quintana
Jan 19, 2021 -

Nissan of Torrance responded

Hi , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 01, 2021

Great customer service!! I love coming here. What I really like about coming here is the complimentary Lyft ride while waiting for car to get serviced. More

by gmsprada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia , Manny Villegas
Jan 05, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2021

My service tech Mia was outstanding. Kept me informed on all aspects of my service visit and promptly called or text me with updates. She was outstanding. More

by PVJ70DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia. I do t remember her last name New employee.
Jan 05, 2021 -

Nissan of Torrance responded

Hello , we are so happy to read such a great review about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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