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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,158 Reviews

2,158 Reviews of Nissan of South Bay - Service Center

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February 24, 2021

Initially buying my 2020 Rogue. I felt like they pushed a car on me that didn't fit me. But everyone was super friendly and accomodating. Great service guys More

by MRWASHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 24, 2021

Excelent service both on my Vehicle and in terms of professionalism, takes covid precautions very seriously which is great and they have explained to me how having regular maintenance is important to e More

by VOIDSTOIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young, Eddie Rosas
Mar 03, 2021 -

Nissan of Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 24, 2021

Problem was verified and taken care of efficiently. The car was completed on the day I was told it would be ready which was nice. More

by SCOTTMOMII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 03, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 24, 2021

Every time I go in to have my car checked I’m all ways satisfied with the customer service at South Bay Nissan. They look the best deals. More

by ILLIEWAYMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Mar 03, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Thank you again, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 22, 2021

Rick was nice but the guys dosen't wash my car and disrespectful, and the sticker on my windshield for the next visit is missing, this is the 2nd time that I have my car without wash More

by BONILLASALVADOR1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 23, 2021 -

Nissan of Torrance responded

Hello Salvador, We are happy to hear that Rick was nice however we would like a better understanding of your experience. If you are willing to further discuss please contact me at 310-536-4000 x2249 or email me at ereyes@ntnissan.com for a quicker response. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 22, 2021

I was very upset with the fact I sat on your service department from 9:30am to 3:15pm, with no one coming to give me a update on my vehicle. More

by Darlene
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Mar 09, 2021 -

Nissan of Torrance responded

Hello Darlene, We are sorry to hear about your recent service experience. Our team knows how important communication is and your visit should not have been the exception. We sincerely apologize for your negative experience. Hope we can turn your experience around. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 20, 2021

I appreciate Mia and Chris in service. They get me in and out in a timely fashion, always pleasant and professional. Keep up the good work. More

by HUBERT.PHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Young
Feb 22, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2021

Great service...Chris Figueredo and all the service staff were extremely polite..will definitely return for all future service needs. The facility is very clean with comfortable waiting area More

by WTWOOL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 17, 2021

Exceptional service every one is very polite thank you Chris Figueredo!! Claudio Gutierrez goes beyond in his work assisting me as a customer providing great service Thank you ! More

by SBARRNAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
Feb 20, 2021 -

Nissan of Torrance responded

Hi Sbarrnavy, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 17, 2021

When I arrived to get my car service I just had to wait for a couple of minutes. Chris was very helpful and professional. Thank you. More

by YESENIA222B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Nissan of Torrance responded

Hello Yesenia, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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