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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,160 Reviews

2,160 Reviews of Nissan of South Bay - Service Center

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March 27, 2021

Every time I go To the Torrance dealer it’s always great service, Everyone is so nice and friendly I was provided with great service by Rick. More

by JANIRABOOP26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 30, 2021 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 27, 2021

Thanks for quick and efficient service by your mechanic to change oil and rotate tires.Rick did a fantastic job get me in short notice and without appointment. More

by ALNORI2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Mims
Mar 30, 2021 -

Nissan of Torrance responded

Hello. thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 27, 2021

Great work!!!! It was fast didn’t wait to long at all. Mia in the service department was very friendly. Oil change was fast. Great More

by ROJASMARI9022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Mar 30, 2021 -

Nissan of Torrance responded

Hi, we are so happy to read such a great review about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 26, 2021

Technician Forgot to put new tag for service oil on my windshield. And reset maintenance for oil change inside cars settings. Makes me think. Was the oil even changed???? Don’t know what date or mileage More

by C_LOS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Nissan of Torrance responded

Hello, we are very sorry to hear that your light wasn't reset and your windshield sticker wasn't updated. We apologize for any inconvenience this may have caused you. We would be happy to check it for you and prove that the oil change was completed during your visit. If you are wiling to further discuss please contact me at ereyes@ntnissan.com. We truly apologized for your less than satisfactory visit. We strive to provide top quality service and your experience should not have been the exception. We look forward to resolving this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 25, 2021

Rick from service was of great help! He truly took the time to explain things clearly, throughly and provided great customer service! He was beyond helpful and honest! More

by DAVID.CARDENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Mar 25, 2021 -

Nissan of Torrance responded

Hello David, thanks for your praise and kind comments about our team. Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kimd Regards, Elizabeth Reyes Customer Relations Manager

March 24, 2021

Great! my experience was very good! Mia was attentive and help me finding transportation after my car was settle for service, also provided me with a rental car a lovely Nissan Xterra for my use during the t More

by KASHASILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Mar 25, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 24, 2021

Manny excellent for the service. Manny good guy. He Responsible he friendly not so much tok , Nissan for the service very good no to long More

by NEDC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nissan Torrence , Manny Villegas
Mar 25, 2021 -

Nissan of Torrance responded

Hello , thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 24, 2021

My service for an oil change was awful. Oil change left me leaking oil I asked them to check on a return visit. They didn’t fix it and I had to pay my local ship to fix it. Car was damaged and had to b More

by MARCYLOVESTHEBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudio
Apr 13, 2021 -

Nissan of Torrance responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not completely satisfied with your visit..

March 23, 2021

Love the ride from and to the dealership so you don’t have to wait an entire day at the place. Rick the service guy was very professional. More

by KAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Zemora, Mia Young
Mar 25, 2021 -

Nissan of Torrance responded

Hi Kand, thank you so much for your positive comments about Nissan Of Torrance! If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 23, 2021

After my car service I had to back to dealer since hard noice came from engine, they forgot to clip up the filter cover. Yes More

by MARCOSWVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady name
Mar 25, 2021 -

Nissan of Torrance responded

Hello, we apologize for any inconvenience this may have caused. Our technicians are trained to inspect what they expect and your experience should not have been the exception. We will address this to ensure this does not repeat itself. Thank you once again for providing us with this feedback. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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