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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,160 Reviews

2,160 Reviews of Nissan of South Bay - Service Center

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May 12, 2021

Mia greeted me cordially at the service area, gave me good advice and guidance on the the most appropriate service for my car, excellent experience all round. More

by WILLIAM7295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
May 13, 2021 -

Nissan of Torrance responded

Hi William, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 12, 2021

Manny is great and always busy. He wrote down the problem and they handled it the second time even though I had to buy another new battery and I had just purchased the battery from triple A. More

by KEMP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 14, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 12, 2021

Service Advisor, Rick, was so professional and knowledgeable on what services.my car would need. He showed genuine passion to his work and displayed excellent customers service. Only concern, More

by JOSHANDOWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, service advisor
May 14, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 10, 2021

I have confidence that my car will be well taken care of when I come to Nissan of Torrance. I am satisfied with the service here. More

by JANE.ELLEN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts, Service Dept
May 11, 2021 -

Nissan of Torrance responded

Hello, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 10, 2021

Messed up setting my appointment and my apologies I misspelled the young ladies name Shanarah. She helped me out without having to come back thanks More

by DOWORK606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah
May 11, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are happy you found our staff to be so supportive during your service visit. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Manny Villegas was very pleasant and comfortable to talk to. He explained everything needed to be done. And he showed me the snacks and drinks area😩 More

by Nera libelito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 11, 2021 -

Nissan of Torrance responded

Hello Nera Libelito, we are so happy to read such a great review about Nissan Of Torrance! If you're ever in need of more help, please let us know! Take Care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

My name is mourad I was there and Chris fegueredo was friendly and fast service I appreciated him I left with happy mean thank you More

by Mourad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Nissan of Torrance responded

Hello Mourad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are so happy we were able to help you out! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

This is fir Shanarah, She was patient with me. Kept me This is fir Shanarah, She was patient with me. Kept me informed on my car and went out of her way when it was time for me to check out. I appreciate More

by JOANNA2KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
May 11, 2021 -

Nissan of Torrance responded

Hello Joanna, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

I would’ve loved that I would’ve been followed up with regarding my car opposed to me calling everyday to get an update. 10/10 would not be returning to this dealer for any upcoming servicing. More

by Daijah Polidore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Manny Villegas
May 21, 2021 -

Nissan of Torrance responded

Hello Daijah Polidore, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you are willing to give us another chance, please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Quick in and out with no charge, but couldn't find the problem even though I suggested in my notes that it might be the sensor. After picking up from dealership my car again stalled and started doing the More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Nissan of Torrance responded

Hello Marc, we appreciate you takin g the time to provide us with this review. We are sorry that we couldn't find the problem but are glad to hear your vehicle is running fine. Should you have further concerns we would be happy to have our shop foreman check your car. Please reach out if you wish to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager

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