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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,160 Reviews

2,160 Reviews of Nissan of South Bay - Service Center

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May 17, 2021

Love Nissan of Torance. SO MUCH BETTER than the horrible other Nissan dealer we delt with prior. Always nice and always top level service! I've already recommended Nissan of Torrance to friends and family. More

by ADIXON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 18, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2021

Service was great and will come back soon. Manny did an excellent job servicing my car. The price was on point with replacing my headlights. More

by HARICOOKESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 18, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Managers

May 16, 2021

Nissan provided great services including drop off and pick up rides and also warranty service inquiries requesting the money back if it’s covered by insurance More

by NAKAMURM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
May 18, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 15, 2021

I'm always greeted with friends customer service when I first pull up and the staff inside as well I like that I get good up dates about my car and the services performed on my car and my car returned bank More

by nanettescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
May 15, 2021 -

Nissan of Torrance responded

Hi Nanette we are very happy we could provide you with a positive experience! Your wonderful feedback and rating mean a lot to us. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

I have a 2010 Nissan rogue and I have never taken it anyplace other than Nissan for service. I know if anything needs to be replaced it will be replaced with the correct part More

by Jimmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 15, 2021 -

Nissan of Torrance responded

Hello Jimmie, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

Service was very good yesterday. My service advisor kept me up to date on what was going on. Claudio Gutierrez was very courteous, gave me all the coupons that applied to my service. I arrived on time and More

by TYNADOLL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
May 15, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. It is reviews like this that give us motivation and help us ensure we provide high-quality care. Kind regards, Elizabeth Reyes Customer Relations Manager

May 14, 2021

Everyone was nice, pleasant, helpful and the location is very convenient, clean and the procedures regarding service was something new to me. Everything was by text. But it was very easy and very knowledgea More

by SHELIA6BRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns Service advisor
May 15, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thank you for the high star rating! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 13, 2021

Mrs. Roberts provided excellent service-courteous, highly knowledgeable and professional. I especially appreciate that Mrs. Roberts asked the LEAF technician to explain in depth why the single battery cells More

by RUAJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
May 14, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 13, 2021

Glad that Liz Reyes, Owner Loyalty Manager, was able to correct my issue. Made 2 appointments for oil change & cabin air filter. After oil change, the service rep assigned to me failed to let me know the c More

by Karen Ramey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 15, 2021 -

Nissan of Torrance responded

Hello Karen, your feedback means a lot to us as it helps us improve. I am truly happy to have been able to assist you. We all make mistakes but it’s not how we start it’s how we finish. I truly hope that this time around you had a much more efficient and better experience overall. I am always here and happy to help. We look forward to being of assistance in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 13, 2021

A VERY NICE STAFF..AND ALWAYS HAVE DONE GREAT WORK. A PLEASURE TO DO BUSINESS WITH..THANK YOU WILL VISIT AGAIN. THANK YOU FOR THE CAR WASH AND THE EXTRA CARE.. More

by ANGIEANGIEBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
May 15, 2021 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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