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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,161 Reviews

2,161 Reviews of Nissan of South Bay - Service Center

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June 08, 2021

Is just a good work and the prices are going up to much should charge more consider prices for a better satisfacción on the cars More

by LUADMOGA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jun 09, 2021 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (310) 536-4000 x2249 to discuss this further. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2021

Manny was very helpful. I was at the service department before it opened and he opened up for me so I could come in and be comfortable. Manny updated me in regards to the service of my car and let me know More

by MRSGMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 07, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2021

Quality of work poor. Charged for an alignment and they did not do it. Had to come back rear wheel visually cambered in and the steering wheel was not centered. I cannot believe they would give somebody th More

by BETHANYPSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us the opportunity please contact me at ereyes@ntnissan.com and I will work with you to make it right. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 05, 2021

Pleasant people prompt service. Very good at sending a Pleasant people prompt service. Very good at sending a reminder when service is due. Like the rewards program. Don't like being forced to write 2 More

by F1RANKG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
Jun 07, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

I always have a good experience when I come to Torrance Nissan! Mia is the sweetest girl and makes it a pleasure to be a customer! All the staff is great. More

by MISERYKILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jun 05, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 04, 2021

The price pulled me in great friendly i didnt expect carwash that was nice but u could see spears washed with dirty rag hope work was not done the way that car wash was windows i had to stop at gas stat More

by RMROD2GTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Gonzalez
Jun 07, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will make sure to make this a topic at our next meeting as we understand the cleanliness of the vehicle is very important. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

I glad to be taken my vehicle to be serviced by Nissan, they have well trained technicians who knows what they are doing. Very well More

by NICEE_333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 05, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

Quick and professional service. When I showed up and parked in line an attendant told me what to expect and when I would be helped. More

by BASHAW6807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Jun 07, 2021 -

Nissan of Torrance responded

Hi, we are so happy to read such a great review about Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2021

Rick was thoughtful, knowledgeable, and efficient from start to finish - I appreciated his support and communication throughout the process! The dealership was also kind enough to offer Lyft service to an More

by MTAYLOR42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 05, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2021

Paid 1500$ to have my car check and fixed an now a week later the light is on again, another sensor I believe it is More

by CFACIO90304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Nissan of Torrance responded

Hello, Thank you for taking the time to provide us with this feedback. I am sorry that another sensor came on after servicing your vehicle. The light that is on may have no relation to the repairs that were performed on your vehicle the 1st time. However, if it has not been taken care of, we would b e happy to check your vehicle. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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