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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,161 Reviews

2,161 Reviews of Nissan of South Bay - Service Center

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July 20, 2021

Very fair friendly staff. But when my transmission failed I believe they should have given me a loaner car. I’m driving someone up a hill and the car is lagging. Not my fault I had to wait for part More

by SUEWESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
Jul 21, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Unfortunately our loaners are limited and can only provide one if approved by Warranty. I will pass along your comments to our team. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 19, 2021

I’m missing my inspection report. It was not included with my final paperwork. I need that report. How can I get it? Invoice: 328564 More

by VITAL103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Jul 21, 2021 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! The MPI report is usually sent via email or text, I apologize that you did not receive it. I have reached out to your Advisor Claudio to have it emailed to you. Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Jul 30, 2021 -

VITAL103 responded

Hi there, I still have not received my multi-point inspection. Please send ASAP

July 17, 2021

Richard Burns, the Service Advisor that assisted me was Very Courteous. He got the job done Quickly, and had me out of there in "less" than 2 hours ! Which I Very Much appreciate, because I was told that t More

by Dr Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
July 14, 2021

Very prompt and courteous service. I will continue to use them for all of my automotive needs and service. Everyone was very nice and professional. More

by JACKIEMROCH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
Jul 21, 2021 -

Nissan of Torrance responded

Hello Jackie, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 13, 2021

Me gusto mucho el servicio siempre q voy me atienden de lo mejor y siempre me dan respuestas a todas mis dudas q tengo respecto al carro More

by TITO_EVOLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah
Jul 15, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 12, 2021

Horrid. Didn’t even look at my car for what I brought in for. Then took 2 hrs for a computer reset, and then asked if I wanted my car washed, I said yes. Came to pick up and wasn’t even washed More

by MORGANASMITH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
July 09, 2021

They were very informative and prompt when I first arrived for my appointment. They were quick to ask if I needed anything else besides the oil change and was able to get me out the door as I had to g More

by JANEROMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Nissan of Torrance responded

Hi Jane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 08, 2021

Manny villegas made sure everything was clear and all questions I had are answered he did a very good job helping me and taking care of ny car. More

by AIRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jul 15, 2021 -

Nissan of Torrance responded

Hello Airah, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

July 07, 2021

Great service and great dealership I am happy for the service that am getting thanks so much continue to do a wonderful I appreciate everything More

by OLOPEDDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Jul 09, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 06, 2021

Communication with our service coordinator was great. He kept us updated for every step of the process. Dealership was very welcoming and friendly to customers More

by JBMOM52
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jul 09, 2021 -

Nissan of Torrance responded

Hello, We appreciate your positive review about your recent experience with our service department! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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