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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,163 Reviews

2,163 Reviews of Nissan of South Bay - Service Center

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August 13, 2021

My experience with Nissan of Torrance was excellent. I made a walk-in visit to the service department and the department service manager helped me when I asked for copies of prior service records which I More

by RATHERHAVEFUN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve, Manny Villegas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Your satisfaction is our top priority. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2021

Service is always efficient. I always just leave my car and wait for their text or call to let me know when my car is ready. The person who helped me was Manny Villegas. He was friendly and told me the nec More

by JUDY.SOMERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 23, 2021 -

Nissan of Torrance responded

Hello Judy, we are so pleased you enjoyed your visit to Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2021

I always have an amazing experience managed by Many. I’m very satisfied. Thank you Nissan to have people that cares about you. So happy ! More

by POLIANAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2021

Appreciate the quick help & fast respond. My friend, Shinji Kokubo, is a regular customer there & he recommends this place. I will definitely come back soon! More

by CUTIEHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2021

Manny was very professional and proficient with my service case! I really appreciate his friendly demeanor. He was very calm and confident that my car would get the service it needed. Thank you for yo More

by LROBBS24@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for the high star rating! We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

Nissan of Torrance is the place to have your Nissan vehicle serviced. Manny the service advisor made sure my vehicle was well taken care of. More

by jbelmont01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

I am usually very pleased with Nissan Torrance but my last experience left a bad taste in my mouth. I waited two hours for an oil change with no instructions on how to receive my car back. I asked numero More

by VICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 25, 2021 -

Nissan of Torrance responded

Hi Vicky, we regret your most recent visit with us was not up to your standards. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We understand that your time is invaluable and that waiting for an excessive amount of time was not ok and could have been prevented. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2021

Although there were some hiccups this time the service department always ends up doing a great job. There was some miscommunication in the beginning but Claudio took care of me once everything was ironed More

by IBEJAYBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our Claudio to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 07, 2021

I really appreciate Richard. He has made sure the service that my car has needs, gets done right away, or at least to the best of his ability. Mia, was also very helpful to me when I first came to this Nissa More

by PASADENAVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 06, 2021

Very helpful and respectful and very good service they help cover all my needs for my car and also got my all cleaned up thank you More

by VARONDIAZ_DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Jordan Blas, Mia Young
Aug 13, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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