Nissan of Torrance

Worked with my insurance to get the repair done for the estimate amount. Thank you. estimate amount. Thank you. More

Too long for routine service. Wash was not thorough. I want in and out for oil changr Wash was not thorough. I want in and out for oil changr More

Nothing special. I arrived on time for my appointment . No greeter at the lot. I received the service I requested. I felt I waited longer than needed. Used the t I arrived on time for my appointment . No greeter at the lot. I received the service I requested. I felt I waited longer than needed. Used the text msg service while waiting but did not receive a response back. More

Majority of the people employed there are pleasant; however, there should be more price transparency. however, there should be more price transparency. More

Manny helped in every way possible. I will forever be grateful to them for all they’ve done for me. I will forever be grateful to them for all they’ve done for me. More

The service was very good. I will recommend this service center. I will use this service center again. I will recommend this service center. I will use this service center again. More

I went to the service department (per direction of Jesus) for some scratches to be removed on a Rogue that I bought on 2/7/23. The service employee was rude when I told him why I was there. I asked him if for some scratches to be removed on a Rogue that I bought on 2/7/23. The service employee was rude when I told him why I was there. I asked him if he could look at the scratches and he told me that it was a "sales " problem. I asked once again if he could just look...no response. I said f*xx it, I'll take to an auto body shop. I am hoping that my service contract is not limited to this dealership as I have no plans to return... More

I’ve given up on this dealer. Every time I’ve come in it’s been a mess. No one greets you or helps. This time I came in at 4:30 for a repair, expecting I’d have to leave the car. Every time I’ve come in it’s been a mess. No one greets you or helps. This time I came in at 4:30 for a repair, expecting I’d have to leave the car. I stood around for ten minutes and no one came out. So I went inside and was coldly told by Paloma to go back to my car and wait. I waited 30 minutes before going back in to see what was going on where she then proceeded to yell across the floor to someone else to help me because she was busy. They then argued over who was going to help me. Finally mandez came out. I began to tell him what was going and what I thought the issue was. My local Mechanic had look at the car earlier that day and said because it was still under warranty I should take it to the dealer. Mandez immediately insulted my mechanic and went on about how he just didn’t want my business (despite the fact Greg has been my mechanic for a decade). He then began in a very condescending tone telling me that it was just my battery and mansplaining to me how a battery works (which by the way, was incorrect). He refused to listen to me when I told him it was not a battery issue, that it was something else. After several minutes of listening to how “in his honest opinion” it was the battery I told him to do a battery check. Imagine my surprise when it showed the battery was fine. Yet he still refused to listen to me and treated me like I was some dumb xxxxx. He never even bothered to look up info on the car. I’ve taken this car a few times to Torrance and have had nothing but issues with them basically not wanting to help me and this was the final straw. I took the car back and sent it to Carson instead. Despite it being another late appointment I was greeted warmly within minutes, the intake person listened to what was going on, actually took the time to look up and see my car was still under warranty, then went to work trying to find the issue. Side note, it wasn’t the battery it was the tranny. Torrance needs to work on their customer service. More

Mr “Many” is the best to help clients🙏🏻Polite and understanding.Each time I go there Everybody is friendly and professional. understanding.Each time I go there Everybody is friendly and professional. More

Thank you for your services I am glad to thank my cars with you because you are a great personal with you because you are a great personal More