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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,420 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,420 reviews

March 06, 2024

told to go in for oil change at 8am so i could leave sooner stays 2 hrs and 30 mins for an oil chane was told repeatedly my car would be ready soon but then was finally told a truck had been blocking my More

by GARCIACHRISTIAN2301
Recommend Dealer
No
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Mar 08, 2024 -

Nissan of Torrance responded

Hello Christian, we strive for 100% satisfaction, and we regret to find out that this was not the case. I did speak with your service advisor, and he did take full accountability for your visit. Although we are disappointed, we did take this opportunity to coach Mark, to prevent issues like this fro m happening again. We understand you are displeased with your visit; however, we ask that you please give us another opportunity. If you are willing, we would be happy to offer you a complimentary oil change, if you wish to further discuss please contact me at ereyes@cam-usa.com. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

Friendly, professional and prompt It was helpful to be able to schedule an online appointment for the same day. The process was easy and fast. More

by BETGARCIA21
Recommend Dealer
Yes
Employees Worked With
Manny
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Mar 08, 2024 -

Nissan of Torrance responded

Hi! Thank you for sharing this feedback with us. We are happy to hear that booking an online appointment was a smooth process. We are happy to hear that you enjoyed your visit, and the overall process was easy and fast. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

Professional staff. Chris and Manny are my go to service advisors. Love the ability to use Lyft to go home instead of eating at the dealership. More

by MNYMIKE09
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 08, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your positive feedback! Glad our team could accommodate you with transportation. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2024

My experience was great. Good service since I arrived and then many help me a lot More

by JLISOFE1
Recommend Dealer
Yes
Employees Worked With
With Many
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Mar 08, 2024 -

Nissan of Torrance responded

Hello, thank you so much for your high rating and positive feedback! We are happy to hear that Manny was very helpful. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 05, 2024

Vynz, Grace, and Jorge really helped us out. They worked with us to get a car that fit our needs at a great price. We couldnt have asked for a better experience. They made the process smooth and More

by Mark Jacinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vynz Punongbayan (5 stars), Grace De Guzman (5 Stars), Jorge Martinez
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Mar 08, 2024 -

Nissan of Torrance responded

Hello Mark, and congratulations on your brand-new ARIYA and welcome to the Nissan of Torrance family. We are so happy to hear that you had a great experience with all of the reps you encountered during your visit. It is our goal to provide our customers with excellent customer service and are glad to hear we did just that. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

My experience with the dealership is always is excellent and the service is great thanks to Richard and the rest of the team. More

by C1207R
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Mar 06, 2024 -

Nissan of Torrance responded

We are so pleased you enjoyed your visit to Nissan of Torrance! Thank you again for leaving us this response! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

Came in on my appt. A man helped me right away. Took my information and said it would take a couple of hours,which it did .i.left came back and my truck was looked at an More

by RIRICHARD86
Purchase Time
Recommend Dealer
Yes
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Mar 06, 2024 -

Nissan of Torrance responded

Hello Richard, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2024

Scheduled appointment online very easily, Mark explained everything, car was done very quickly and was washed More

by JMIWAMOT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mejia
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Mar 08, 2024 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! We are glad to hear that booking an appointment online was easy. Mark is a great part of our team, and it is reviews such as yours that keep us all so motivated. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 02, 2024

Jimmy kept contact throughout the whole time the car was in for service. Everything that was discussed was addressed and more More

by Hectorvargasjr86
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Mar 06, 2024 -

Nissan of Torrance responded

Hello Hector, thank you for the high star rating! We truly appreciate your feedback. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 29, 2024

Everything was easy and fast, a little annoying that I listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (a More

by Jessiedrohrer
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Report | Print
Mar 01, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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