Nissan of Torrance

Richard Burns Customerservice, 4 star, helpful & out of Nissan for 1 hour & 30 minutes. Only one employee help me, the rest doesn’t apply to me. Thanks Nissan for 1 hour & 30 minutes. Only one employee help me, the rest doesn’t apply to me. Thanks More

I am always met with positive attitude and eagerness to assist with my concerns. My ultimate issue has yet to be resolved however a step towards correcting it is being made assist with my concerns. My ultimate issue has yet to be resolved however a step towards correcting it is being made More

This is one of the best car dealership ever that makes me feel like family... The Nissan members are outstanding. Definitely a pleasure to go to. feel like family... The Nissan members are outstanding. Definitely a pleasure to go to. More

My appointment was 2:45. I didn’t get seen until after 3. I will not be returning to your dealership again. My car was worked on, and when I got it back it the smell was horrific. I will not be recommending I will not be returning to your dealership again. My car was worked on, and when I got it back it the smell was horrific. I will not be recommending you to anyone I know. More

Chris was a great guy, and was very helpful. The mechanics on the other hand was a different story. Picked my car up, and I broke down in the middle of the 405 freeway (3.5 miles away). Got a tow, a mechanics on the other hand was a different story. Picked my car up, and I broke down in the middle of the 405 freeway (3.5 miles away). Got a tow, and they said they couldn’t recreate the problem. Like I was a liar? They said they installed a brand new transmission under warranty, but I don’t think they did a xxxx thing but xxxx my car up. Car still has the same issues, but I promise I’ll never do business with this place ever again. Zero out of ten. Also we’re in the middle of a pandemic, tell your employees that they should wear a mask. Why can’t I give everybody a one star? More

Service in- 2/3, pick up 2/19. A rental car was provided. The delay was due to inspection before work began - a very long time! The delay was due to inspection before work began - a very long time! More

I will not be returning to your dealership again. The service wasn’t up to par. I had to wait over 15 minutes even though I arrived on time for my appointment. My car smells horrible after I got it back service wasn’t up to par. I had to wait over 15 minutes even though I arrived on time for my appointment. My car smells horrible after I got it back and needs to be detailed. I’m very dissatisfied with service and everything. More

Manny was very accomodating and also efficient when answering questions and going over papwerwork when I took my car for service. He answered questions and sent updates regarding the repair in a timely answering questions and going over papwerwork when I took my car for service. He answered questions and sent updates regarding the repair in a timely manner. More

The sticker placed in my car for return service was wrong. I called and texted to ask about this but not return phone call or text. wrong. I called and texted to ask about this but not return phone call or text. More

Chris was awesome! Very kind and professional. So was Chris was awesome! Very kind and professional. So was Claudio and the rental assistant. A little annoying that the sales people sometimes approa Chris was awesome! Very kind and professional. So was Claudio and the rental assistant. A little annoying that the sales people sometimes approach customers waiting in the seating area to try to make a sale under the guise of just being friendly. I'd rather not be approached at all if it's not genuine. Not interested in looking at a kelly blue book valuation so that that salesperson can tell me I need a new car while mine is being serviced. More