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Nissan of Torrance

Torrance, CA

4.4
2,336 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,336 reviews

May 10, 2021

Messed up setting my appointment and my apologies I misspelled the young ladies name Shanarah. She helped me out without having to come back thanks More

by DOWORK606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah
May 11, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are happy you found our staff to be so supportive during your service visit. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Clean, open friendly. Mandez Jones took the time to help me find the perfect car. I love all the convenience s and safety features included in the vehicle. It feels so easy and great to drive around in! Aft More

by maryjane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rosas
May 07, 2021 -

Nissan of Torrance responded

Hello Maryjane, I am disappointed and shocked to hear that our team dismissed your concerns. I can assure you that we do not condone of this behavior and it will be addressed. Our goal is to provide top quality service and I am truly sorry that you received anything less. I would be happy to have someone assist you with a follow up to go over your features and any questions you may have. I am out of the office today but will be back tomorrow. Please email me at ereyes@ntnissan.com or call me at 310-536-4000 x2249 so that we can arrange something. I truly look forward to hearing from you and turning your experience around. Our customers are our top priority. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Mandez is highly personable and passionate about his work! He made sure to provide me and my family with as many details as possible, showing us how to utilize all the functions of my 2020 Rogue! Highly More

by NicolePaysi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Nissan of Torrance responded

Hello Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are happy you found our staff to be so supportive during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Manny Villegas was very pleasant and comfortable to talk to. He explained everything needed to be done. And he showed me the snacks and drinks area😩 More

by Nera libelito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
May 11, 2021 -

Nissan of Torrance responded

Hello Nera Libelito, we are so happy to read such a great review about Nissan Of Torrance! If you're ever in need of more help, please let us know! Take Care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

My name is mourad I was there and Chris fegueredo was friendly and fast service I appreciated him I left with happy mean thank you More

by Mourad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Nissan of Torrance responded

Hello Mourad, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are so happy we were able to help you out! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

This is fir Shanarah, She was patient with me. Kept me This is fir Shanarah, She was patient with me. Kept me informed on my car and went out of her way when it was time for me to check out. I appreciate More

by JOANNA2KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
May 11, 2021 -

Nissan of Torrance responded

Hello Joanna, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Elisa was super. Albert the manager was super. They both were very professional and extremely kind. Elisa explained everything and Albert gave me some tips. I would recommend them always. Best car buying ex More

by FINCH_LELAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Zemora, Albert Vu
May 11, 2021 -

Nissan of Torrance responded

Congrats on your new vehicle and welcome to the Nissan of Torrance Family. Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

I would’ve loved that I would’ve been followed up with regarding my car opposed to me calling everyday to get an update. 10/10 would not be returning to this dealer for any upcoming servicing. More

by Daijah Polidore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Manny Villegas
May 21, 2021 -

Nissan of Torrance responded

Hello Daijah Polidore, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you are willing to give us another chance, please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 06, 2021

Quick in and out with no charge, but couldn't find the problem even though I suggested in my notes that it might be the sensor. After picking up from dealership my car again stalled and started doing the More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Nissan of Torrance responded

Hello Marc, we appreciate you takin g the time to provide us with this review. We are sorry that we couldn't find the problem but are glad to hear your vehicle is running fine. Should you have further concerns we would be happy to have our shop foreman check your car. Please reach out if you wish to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2021

your 2 guys are excelent claudio and chris they did what ineed to know very easy to communicate them, thank u so much and god bless us all More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
May 04, 2021 -

Nissan of Torrance responded

Hi Vladimir, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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